The perception of the offering that occupies the minds of consumers against other competing products
Basis for Product Positioning
Attribute
Price and Quality
Use or Application
Product User
Product Classification
Competitors
Positioning Statement
Describes a product's certain marketing mix qualities that differentiates itself against its competition
Elements of a Positioning Statement
Target market
Branding
Point of differentiation
Frame of reference
Reasons to believe
Positioning Implementation Structures
Centralized Structure
Decentralized Structure
Centralized Structure
Cost-efficient and effective
The top of the hierarchy manages all the marketing activities
Decentralized Structure
Focused more on the target market
The frontline managers are given more flexibility
Implementation Systems
Information Systems
Strategic Planning
Capital Budgeting
Procurement
Quality Control
Performance Measure
Information Systems
To collect, process, store, and communicate relevant and timely information about the status of marketing operations and their results
Strategic Planning
A process of defining the vision and direction of the company
Capital Budgeting
Estimating whether the cash flows are enough to sustain the implementation of marketing programs
Procurement
Procuring the funds, materials, and other resources necessary to fulfill orders, manufacture the products or provide services, and implement the marketing strategies
Quality Control
Ensuring that the product meets the quality that the organization intends to provide
Performance Measure
The regular measurement and assessment of results and outcomes by comparing them to specific criteria
Marketing Control
Measuring and evaluating the outcomes of marketing strategies and techniques
Marketing Control Techniques
Sales Analysis
MarketShare Analysis
Marketing Expense-to-Sales Ratio
Attitude Tracking of Customers
Sales Analysis
Compares the actual sales versus the projected sales
MarketShare Analysis
Identifies how the firm performs against its competitors
Marketing Expense-to-Sales Ratio
Assesses the returns to determine whether the organization is spending too much or too less on marketing
AttitudeTracking of Customers
Interviews customers to gather qualitative data on their perceptions of products, services, and behavior
Marketing Plan Sections
Executive Summary
The Business Challenge
The Market
Marketing Strategy
The Budget
Executive Summary
Provides a brief overview of the proposed marketing plan and aids the management in swiftly locating the plan's central themes
The Business Challenge
Describes the product or service offering and its rationale, and presents the marketing objectives
The Market
Presents relevant data on the product, customers, competition, distribution channels, and risks
Marketing Strategy
Explains the comprehensive marketing approach used to attain the set objectives, including the 4Ps of marketing
The Budget
Specifies how much money to spend on marketing in a given period and forecasts the expected returns in terms of increased sales and revenues
Examples of Marketing Strategies
E-Marketing or Social Media Marketing
PaidMedia Advertising
Email Marketing
Direct Selling
Word-of-Mouth Marketing
Transactional Marketing
Relationship Marketing
E-Marketing or Social Media Marketing
Focuses on creating content your customers might want to share on their social networks
PaidMedia Advertising
A method businesses use to increase website traffic by paying for advertisements
Email Marketing
A computer-assisted procedure that targets individual prospects and consumers to influence their purchasing decisions
Direct Selling
An approach that markets and sells things directly to customers
Word-of-Mouth Marketing
Relies on highly-satisfied customers spreading the word about the superb product and services
Transactional Marketing
A form of in-store marketing where discounts and coupons are distributed to enhance sales
Relationship Marketing
Focuses on customer loyalty and close engagement through product benefits and quality
Marketing Communications
Elaborates on the various methods to reach the target market
Elements of a Communication Plan
The Message
The Medium
The Audience
Brand Alignment
Your chosen marketing channel should have the same brand impression as you
Customer Alignment
Be where your consumers are, and choose channels where your target audience is involved
Budget Compatibility
Select a marketing platform that is within your budget
Integrated Marketing Communication
A core message is constantly presented across numerous platforms