Work specialization, Departmentalization, Chain of Command, Span of control, Centralization and Decentralization, and Formalization
(6) elements of Organizational designs
organizational chart
a line that depicts the broad outline of an organization structure; show positions and titles.
solid lines
Reporting relationships are indicated by
Horizontal layers
indicates different levels of management
Work specialization
aka division of labor; degree to which the work necessary to achieve organizational goals is broken into various units
Job Designing
specification of task activities associated with a particular job
Departmentalization
The clustering of individuals into units and units into larger units to facilitate achievement of organizational goals.
Simple structure
little departmentalization, wide spans of control, centralized authority, and little formalization
Functional structure
The grouping of positions into departments based on similar skills, expertise, and resource use.
Divisional Structure
The grouping of positions into departments based on similar organizational outputs such as product, process and markets.
Chain of Command
unbroken line of authority extending from the top management to the lowest management level; Defines who reports to whom
Authority
rights inherent in a managerial position to tell people what to do and to expect them to do it
Parity of Authority and Responsibility
if a person is responsible for accomplishing a certain task in the organization, he should be given sufficient authority to accomplish that task
Responsibility
obligation to perform any assigned duties
Absoluteness of Responsibility
though a superior in an organization may delegate a portion of his authority to his subordinates, he does not reduce his responsibility or accountability for the performance of the tasks under his jurisdiction
Unity of command
A person should report to only one manager
Span of control
The number of employees a manager can effectively and efficiently handle.
Tall structure
narrow span, many hierarchical levels; Raise administrative cost, slow communication and decision-making
Flat structure
broader span, few hierarchical levels
Downsizing
significantly reducing the layers of middle management, expanding spans of control and shrinking the size of the workforce
Restructuring
making a major change in organization structure that often involves reducing management levels and possibly changing some major components of the organization through divestiture and acquisition
Centralization
Upper level makes decisions
Decentralization
Lower levels are also involved in decision making
Employee empowerment
giving employees more authority (power) to make decisions
Formalization
Standardization of organization's jobs; Job descriptions
Highly standardized
explicit job descriptions, numerous organizational rules, and clearly defined procedures covering work processes
Low standardized
employees have more discretion on how they do their work
Line position
a position that has authority and responsibility for achieving the major goals of an organization.
Line authority
Authority that follows the chain of command established by formal hierarchy; power to supervise, direct and evaluate the work of his subordinates
Line units or departments
Subdivisions or hierarchies which are directly involved in the production or distribution
Staff position
primary purpose is providing specialized expertise and assistance to line positions. Do not exercise authority and command power over other units in the organization
Functional authority
authority over other units in the organization in matters related directly to the staff department's functions.
innovation, cost minimization, imitation
Three dimensions of strategy
Team structure
an entire organization of work teams. Employee empowerment is crucial because no line of managerial authority flows from top to bottom.
Matrix structure
specialists from different functional areas are assigned to a project; Functional and divisional forms overlap
Hybrid structure
combines both functional and divisional structure but divides its activities into departments that can be either functional or divisional.
Virtual organization
small core of full time employees
Network organization
uses its own employees to do activities and network with outside employees to provide inputs and work processes.