Includes all internal and external factors that affect the company's performance and functions. It includes employees, customers, management, supply and demand, business regulations, and competition.
Environmental scanning
A process used by organizations to monitor their external and internal environments. The purpose of the scan is to identify the opportunities and threats affecting the business.
Environmental analysis
A strategic tool in assessing the level of threats or opportunities that might affect the business. This eventually helps the management team to make better decisions.
Internal Environment
Consists of factors that are controllable by the management, such as the value system, mission/vision/goals/objectives of the organization, structure, culture, quality of employees, labor unions, technological capabilities, etc.
External Environment
Consists of micro and macro elements that are beyond the control of the business but they still minimize the impact if the business has an effective strategic plan.
Technological factors affect the management and operations of the business.
Environmental analysis is a strategic tool in assessing the level of threats or opportunities that might affect the business. This eventually helps the management team to make better decisions.
Internal Environment
Factors that are controllable by the management, such as value system, mission/vision/goals/objectives, structure, culture, quality of employees, labor unions, technological capabilities, etc.
External Environment
Factors beyond the control of the business, divided into micro and macro elements.
Micro Environment Factors
Suppliers
Resellers
Customers
Competitors
Macro Environment Factors
Political
Economic
Social
Technological
Environmental
Legal
Technological Factors
New ways of producing, distributing, and communicating with target markets.
Environmental Factors
Increasing scarcity of raw materials, pollution targets, doing business as an ethical and sustainable company.
Legal Factors
Health and safety, equal opportunities, advertising standards, consumer rights and laws, product labeling, and product safety.
Companies need to know what is and what is not legal in order to trade successfully.
Environmental Scanning
Identifying micro and macro environment factors that affect a business establishment.
Environmental scanning is a process used by organizations to monitor their external and internal environments.
A customer is an individual or business that purchases products.
Environmental analysis is a strategic tool in assessing the level of threat or opportunity the factors might affect the business.
Economic factors include economic growth, interest rates, exchange rates, inflation, disposable income of consumers and businesses.
The presence of one or more competitors can reduce the prices of goods and services as the companies attempt to gain a larger market share.
When analysing markets, a range of assumptions are made about the rationality of economic agents involved in the transactions
The Wealth of Nations was written
1776
Rational
(in classical economic theory) economic agents are able to consider the outcome of their choices and recognise the net benefits of each one
Consumers act rationally by
Maximising their utility
Producers act rationally by
Selling goods/services in a way that maximises their profits
Workers act rationally by
Balancing welfare at work with consideration of both pay and benefits
Governments act rationally by
Placing the interests of the people they serve first in order to maximise their welfare
Groups assumed to act rationally
Consumers
Producers
Workers
Governments
Rationality in classical economic theory is a flawed assumption as people usually don't act rationally
A firm increases advertising
Demand curve shifts right
Demand curve shifting right
Increases the equilibrium price and quantity
Marginal utility
The additional utility (satisfaction) gained from the consumption of an additional product
If you add up marginal utility for each unit you get total utility
SWOT analysis
A strategic planning technique to assess the internal and external factors as well as current and future potential
SWOT
Strengths, Weaknesses, Opportunities, and Threats
Strengths
What an organization excels at and what separates it from the competition
Weaknesses
Factors that stop an organization from performing at its optimum level
Opportunities
Favorable external factors that could give an organization a competitive advantage
Threats
Factors that have the potential to harm an organization