Lesson 2 - Emotional Quotient

• EI or EQ - abiltiy to control and evaluate emotions.
• EI or EQ - ability to identify your own emotions and the emotions of others.
• What does EI stands for?

  Emotional Intelligence
• What does EQ stand for?

  Emotional Quotient
• Hope - known as the major indicator of emotional intelligence.
• Hope - present element when one is fighting some overwhelming anxiety, a defeatist attitude, or depression.
• What does defeatist mean?

  Pessimistic (person who expects the worst)
• Who is this Person? - Daniel Goleman

  
• Daniel Goleman - He popularized Emotional Intelligence.
• How does Goleman define EI?

  ability to motivate onself and persist in the face of frustration, control impulse and delay gratification, regulate one's moods and keep distress from swamping the ability to think.
• What does Feldman, et al. have to say about emotional intelligence?

  people who have emotional intelligence are sensitive to body language, get along well with other and are likable themselves.
• Who is this person? - Feldman

  
• Key Elements of Emotional Intelligence

  • Self-awareness
  • Self-regulation
  • Motivation
  • Empathy
  • Social Skills
• Self-awareness - you always know how you feel, and you know how your emotions and your actions can affect the people around you.
• Self-regulation - all about staying in control.
• Motivation - Self-motivated leaders work consistently toward their goals, and they have extremely high standards for the quality of their work.
• Empathy - have the ability to put themselves in someone else's situation.
• Social Skills - leaders who do well in the social skills element of emotional intelligence are great communicators.
• What is the Stanford marshmallow experiement?

  series of studies on delayed gratification
• Who led the Standford marshmallow experiment?

  Psychologist Walter Mischel
• What university did Walter became a professor?

  Stanford University