A foundation model for businesses. A set of marketing tools that the firm uses to pursue its marketing objectives in the target market.
Marketing Mix
Must create a need-satisfying the market
Must decide how much it will charge for the offering
How to make it available to the target market
Must communicate with target customers about the offering and persuade them of its merits
Product
Anything that can be offered to a market for attention, acquisition, use, or consumption that might satisfy a want or need
Levels of Products
Core Product / Basic Constituent
Actual Product / Associated Features
Augmented Level
Core Product / Basic Constituent
The most basic level is the "core benefit", which addresses the question "What is the buyer really buying?"
Actual Product / Associated Features
The product planners must turn the core benefit into an actual product. They need to build / develop product and service features, design, a quality level, a brand name and packaging.
Augmented Level
Finally the product planners must build an "augmented product" around the core benefit and actual product by offering additional consumer services & benefits.
Types of Products
Consumer Products
Industrial Goods
Convenience products
Consumer products and services that customers usually buy frequently, immediately, and with minimal comparison and buying effort.
Shopping products
Less frequently purchased consumer products and services that customers compare carefully on suitability, quality, price, and style.
Specialty products
Consumer products and services with unique characteristics or brand identification for which a significant group of buyers is willing to make a special purchase effort.
Unsought goods
Consumer products that the consumer either does not know about or knows about but does not normally consider buying.
Market Offering
Combination of products, services, information, or experiences offered to a market to satisfy a need or want
Scope of Marketing
PhysicalProducts
Experiences
Persons
Properties
Information
Services
Events
Places
Organizations
Ideas
Price
The amount of money charged for a product or service; is the sum of the values that customers exchange for the benefits of having or using the product or service.
Place (Distribution Channel)
A set of interdependent organizations that help make a product or service available for use or consumption by the consumer or business user.
Distribution
Goods and services need to be either in a place where consumers can find them or delivered directly to the consumers
Distribution is the means of accomplishing this goal
Logistics is arranging for the product to move along the path to ensure it gets to the consumer efficiently, safely, cheaply and quickly
Distribution Channels
Direct
Indirect
Value delivery network
A network composed of the company, suppliers, distributors, and, ultimately, customers who "partner" with each other to improve the performance of the entire system in delivering customer value.
Importance of Location
Convenience
Accessibility
Cost-of-access
Reputation
Localization
Promotion
The specific blend of promotion tools that the company uses to persuasively communicate customer value and build customer relationships.
Promotion Tools
Advertising
Sales promotion
Personal selling
Public relations
Direct marketing
The University of Baguio High School is trying to increase its enrollees for the next school year. The best promotional tool to be used in this scenario is advertising.