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Cards (69)

  • Product development
    The process of developing, testing, and commercializing a product or service with the ultimate objective of solving the problem of the primary target market
  • Product development process
    1. Product or service description
    2. Creating a prototype
    3. Testing the prototype
    4. Validation of market acceptability
  • Product or service description

    How a product or service works and how it benefits the customers
  • Prototype
    A preliminary model or sample of new product or service that is created to test a product concept or service process
  • Testing the prototype
    1. Focus group discussion
    2. Legality and ethical test
    3. Safety test
    4. Product costing test
    5. Component test
    6. Competitors products / service test
  • Validation of market acceptability
    The process of finding out if the intended primary target market will be buying the products or availing the service
  • The 4Ms of operations

    • Methods
    • Manpower
    • Machines
    • Materials
  • Methods
    The day to day operations of business, describing how an entrepreneur will run the business from all facets
  • Manufacturing of goods
    1. Inputs - Materials or ingredients
    2. Process - Processed by manpower
    3. Output - Final product
  • Manufacturing sites
    • Home based
    • Commercial space for rent
    • Commercial space purchase
  • Location
    Where the delivery of raw materials and finished goods will be conducted, with efficient transportation routes
  • Internal layout or floor plan
    How raw materials and finished goods can effectively be transferred, processed and released from one processing unit to another
  • Floor plan options
    • Product-based layout
    • Process-based layout
  • Manufacturing process flow
    A step-by-step guide for employees and manufacturing equipment to ensure right inputs are used, process is performed to standards, and acceptable outputs are produced
  • Service delivery process

    A detailed flowchart of the service business (service blueprint) to minimize wastage and address service bottlenecks
  • Distribution method
    The process of bringing the products or service to customers, involving supply chain and distribution channels
  • Payment process
    Establishing a seamless payment process, including options like cash, credit cards, installment plans, accounts payable
  • Manpower
    Hiring qualified employees to handle operational functions as the business grows
  • Job description components
    • Job title
    • Compensation and benefit range
    • Responsibilities and accountabilities
    • Work schedules
  • Employee qualification criteria
    • Educational background
    • Work experience
    • Specific skill or knowledge
    • Work attitude
  • Preparatory selection of job applicants
    1. Finalizing job description and employee qualifications
    2. Preselecting a set of candidates
  • Selection of job applicants
    1. Preliminary screening
    2. Conducting interviews
  • Job offer
    Details like rank/position, responsibilities, salary and benefits, work schedule, probationary period, contract duration, resignation procedure
  • Employee development
    Training and strategies to keep employees satisfied, starting with employee orientation
  • Machines
    Important aspect of goods and service production, working hand in hand with manpower
  • Equipment and other facilities
    Strategically placed in the manufacturing site or service delivery area for efficient use
  • Telecommunications and information technology equipment
    • Landline phones
    • Mobile phones
    • Laptop and desktop computers
    • POS machines
    • Accounting and inventory software
    • Website
  • Materials
    Raw materials and supplies required to offer products or services, with options for manufacturing own products or outsourcing
  • Transportation
    The process of efficiently transferring the products to retailers or customers
  • Inventory
    Monitoring the inventories in the warehouse, distribution hubs, and manufacturing sites
  • Business model
    The green lights that indicate the business is ready to launch
  • Telecommunications and information technology equipment
    • Landline phones
    • Mobile phones
    • Laptop and desktop computers
    • POS machines
    • Accounting and inventory software
    • Website
  • Materials
    Raw materials and supplies needed by the entrepreneur to offer products or services
  • Options for materials requisitioning
    1. Manufacturing own products or offering own services
    2. Outsourcing manufacturing or service activities to a third party
    3. Purchasing own product or service from present suppliers
  • Logistics
    Efficiently transferring products to retailers or customers
  • Inventory
    Monitoring inventories in the warehouse, distribution hubs, and manufacturing sites
  • The green lights for a business model
    • Target high-value customers
    • Offer products or services with great value
    • Offer products or services with reasonable profits
  • The red lights for a business model
    • Satisfying the customers becomes too costly and irrational
    • Warranty
    • After sales cost
    • Being a market leader is difficult to sustain
    • Return on investments takes too long and too small
  • Capital
    The money that will be allocated by the entrepreneur to establish a business
  • Collateral
    A high value asset that is submitted by the business to the bank when applying for a loan and will be subject for repossession if the business defaults