*workers are motivated by money
*pay should be based upon output per employee (piece-rate pay)
*way in which task is being completed should be monitored and then 'one best way' of completing the job should be devised
*every workers then uses this method to do the task
*clear policies and procedures and train employees in how to do task
*workers should be highly supervised (by supervisors) to monitor efficiency and control quality
*labour should be divided into many small repetitive tasks, with managers having responsibility for workforce
