The sum total of ways in which an individual reacts and interacts with others
Personality
The dynamic organization within the individual of those psychophysical systems that determine his unique adjustments to his environment
Personality traits
Most often described in terms of measurable traits that a person exhibits, such as shy, aggressive, submissive, lazy, ambitious, loyal and timid
Factors that determine personality
Heredity
Situation
Environment
Heredity approach
Genetics more influential than parents
Traits like shyness, fear, and distress are most likely caused by inherited genetic characteristics
Genetics accounts for about 50 percent of the variation in personality differences and over 30 percent of occupational and leisure interest variation
Individual job satisfaction is remarkably stable over time, indicating that satisfaction is determined by something inherent in the person
Personality characteristics are not completely dictated by heredity
Environment approach
The culture in which we are raised
Early conditioning
Norms among our family
Friends and social groups
Heredity sets the parameters or outer limits, but an individual's full potential will be determined by how well he or she adjusts to the demands and requirements of the environment
Situation approach
Influences the effects of heredity and environment on personality
The different demands of different situations call forth different aspects of one's personality
There is no classification scheme that tells the impact of various types of situations
Situations seem to differ substantially in the constraints they impose on behavior
Myers-Briggs Type Indicator (MBTI)
A personality test that taps four characteristics and classifies people into 1 of 16 personality types
Myers-Briggs personality types
Extroverted vs. Introverted (E or I)
Sensing vs. Intuitive (S or N)
Thinking vs. Feeling (T or F)
Judging vs. Perceiving (J or P)
A Myers-Briggs Score can be valuable for self-awareness and career guidance, but should not be used as a selection tool because it has not been related to job performance
The Big Five model of personality dimensions is widely accepted today because this model presents a blueprint for understanding the main dimensions of personality, and experts have found that these traits are universal and provide an accurate portrait of human personality
The Big Five personality dimensions
Extroversion
Agreeableness
Conscientiousness
Openness to Experience
Emotional Stability
Extroversion
Sociable, gregarious, and assertive
Agreeableness
Good-natured, cooperative, and trusting
Values
The principles or standards of behavior. The core beliefs that guide and motivate attitudes and actions. They help decide whether something is good or bad, right or wrong.
Conscientiousness
Reliable, responsible, dependable, persistent, and organized
Values
They are different for each person
They may be specific or general
They can provide standards of competence and morality
They are relatively permanent
They are learned early in life from family, friends, schools, media, and society
They differ from culture to culture and person to person
They influence behavior and serve as criteria for evaluating others' actions
They help create norms to guide day-to-day behavior
They serve as a personal compass for employee conduct in the workplace
Openness to Experience
Imaginativeness, artistic, sensitivity, and intellectualism
Emotional Stability
Calm, self-confident, secure (positive) versus nervous, depressed, and insecure (negative)
Terminal values
Desirable end-states of existence; the goals that a person would like to achieve during his or her lifetime
Individuals who are dependable, reliable, careful, thorough, able to plan, organized, hardworking, persistent, and achievement-oriented tend to have higher job performance in most if not all occupations
Instrumental values
Preferable modes of behavior or means of achieving one's terminal values
Emotional stability is most strongly related to life satisfaction, job satisfaction, and low stress levels
Rokeach Value Survey
Exhibit 4.2
Individuals who score high on openness to experience are more creative in science and art than those who score low, and are more likely to be effective leaders and more comfortable with ambiguity and change
Mean value rankings of executives, union members, and activists
Exhibit 4.3
Extraversion is a relatively strong predictor of leadership emergence in groups; extraverts are more socially dominant, "take charge" sorts of people, and they are generally more assertive than introverts
Values can strongly influence employee conduct in the workplace
Major personality attributes influencing organizational behavior
Core Self-Evaluation (Self-Esteem, Locus of Control)
Machiavellianism
Narcissism
Self-Monitoring
Risk Taking
Type A vs. Type B Personality
Proactive Personality
Dominant work values in today's workforce
Exhibit 4.4
Core Self-Evaluation
People who have positive core self-evaluations like themselves and see themselves as effective, capable, and in control of their environment. Those with negative core self-evaluations tend to dislike themselves, question their capabilities, and view themselves as powerless over their environment.
Power distance
The extent to which a society accepts that power in institutions and organisations is distributed unequally
Low distance: Relatively equal power between those with status/wealth and those without
High distance: Extremely unequal power distribution between those with and without status/wealth
Components of Core Self-Evaluation
Self-Esteem
Locus of Control
Educational level best explains power distance. Higher educational level means lower power distance score.
Hofstede's cultural dimensions
Power distance
Individualism vs. Collectivism
Masculinity vs. Femininity
Uncertainty Avoidance
Long-term and Short-term Orientation
Self-Esteem
Individuals' degree of liking or disliking themselves, degree of thinking they are worthy or unworthy as a person
Power Distance
The extent to which a society accepts that power in institutions and organisations is distributed unequally
It indicates the concentration of authority in the superior, acceptance of hierarchical authority structures, and an inability of the inferior to decide for themselves, precluding autonomy
Locus of Control
The degree to which people believe they are masters of their own fate
Internals (Internal locus of control) - Individuals who believe that they control what happens to them
Externals (External locus of control) - Individuals who believe that what happens to them is controlled by outside forces such as luck or chance