Introduction

• New staff need to know

  • What a business expects them to do
  • How they are expected to behave
• This is often outlined using "protocols", which can be defined as


  The rules that outline the correct behaviours and procedures that should be followed in given situations
• The Different Types of Protocol

  • Authority Protocols
  • Confidentiality Protocols
  • Document Content
  • Checking Protocols
  • IT Security Protocols
  • Employment Protocols