Equality and diversity

• Equality


  Treating people according to their needs
• Rights


  What you are entitled to
• Rights of service users

  • Choice
  • Confidentiality
  • Protection from abuse
  • Equal and fair treatment
  • Consultation
  • Right to life
• How to support equality

  1. Give every child choices and equal opportunity

  2. Set classroom expectations e.g. respect for one another

  3. Challenge negative attitudes

  4. Ensure activities are accessible to all, age and need appropriate

  5. Provide access route

  6. Provide menu

  7. Provide one to one support
• Ways to promote equality, diversity and rights

  • Respect and treat individuals
  • Treat equally and free from discrimination
  • Treat with respect
  • Provide access to information about themselves and confidentiality
  • Provide effective lines and methods of communication
  • Protect from danger and harm
  • Take account of preferences and choices
• Fostering Equality in Health and Social Care Settings


  1. Provide Anti-discriminatory Practice

  2. Provide Equal Access to all service users

  3. Provide Equal Benefit for all service users

  4. Understand all policies and procedures

  5. Meet the needs of ALL people

  6. Ensure one group of people are not given special treatment

  7. Ensure barriers to care are removed

  8. Ensure care is given equally, not according to money, status or race

  9. Ensure people who are disabled are catered for

  10. Ensure all staff understand how to foster equality
• Physically


  • Can walk in and do shopping independently
• Intellectual


  • Learnt about budgeting, list making, money management
• Emotional


  • Become independent
• Social


  • Interacted with people in the shops
• Advocacy


  Getting support from another person in order to help an individual express their views and wishes, and ensure their voice is heard
• Advocacy Services


  • An organisation that develops advocacy and service user involvement projects. Supports mental health service users and people with learning difficulties to have a voice. It promotes social inclusion and community cohesion
  • British institute of learning Disabilities - campaigns for people with learning disabilities to be valued equally, participate fully in their community and treated with dignity and respect
  • SEAP - a charity that provides free, independent and confidential advocacy services. It helps resolve issues or concerns about health and wellbeing or health and social care services. Their aim is to ensure that individuals are in control of decisions that are made about them that their experiences, views, wishes and feelings are heard
  • MENCAP - a charity that works in partnership with people with learning disabilities, and supports people to live life as they choose
• Support Groups


  • Mind - A charity that provides advice and support to empower those experiencing a mental health problem. It campaigns to improve services, raise awareness and promote understanding
  • Age UK - A charity that raises awareness of the difficult situations faced by many older people, and keeps relevant issues in the public eye and relevant in parliament. Campaigns vary from calling for the reform of the care system to trying to improve the bus route in a local community. Factsheets and advice guides for older adults are produced on a range of topics such as claiming benefits and planning care
  • Headway - An association that promotes understanding about brain injuries and provides information, support and services to survivors, their families and carers
• Informal Support


  Family, friends, neighbors etc. - people may get support from people they know, friends, family and neighbors. These people provide essential services such as shopping or driving the individual to medical appointments. This type of support can, for example, support an older person to maintain their independence and help them continue living in their own home