CHAPTER 5

• Culture shock


  A disturbing feeling of disorientation and helplessness, the feeling of an outsider in the host society
• Adaptation


  Accommodation and acculturation that result from people's contact experiences with another culture
• Types of adaptation

  • Assimilation
  • Integration
  • Separation
  • Marginalization
• Assimilation


  Taking on a new culture and new attitudes through contact and communication
• Integration


  Retaining one's original cultural identity while seeking to maintain harmonious relationships with another culture
• Separation


  Individuals or groups wish to retain their cultural characteristics and do not want to maintain positive relationships with another culture
• Marginalization


  Individuals or groups neither retain their cultural heritage nor maintain positive contacts with the other groups
• Hybridity


  The compromise of the four adaptation strategies (assimilation, integration, separation, marginalization)
• Interculturally competent communicators integrate a wide array of culture-general knowledge into their behavioral repertoires</b>

  
• Intercultural sensitivity


  The ability to think, feel and act appropriately and effectively in a given context

  
• Cultural Intelligence (CQ)


  A person's capability to function successfully in an unfamiliar cultural context
• CQ is culture-free (applicable in all cultures)
• We can develop CQ to become bicultural/multicultural individuals
• ENCULTURATION: the process of learning a culture
• ACCULTURATION: the process of becoming adapted to a new culture
• Reverse culture shock = the readjustment to your home environment after having lived in another culture