Culture and business

Cards (33)

  • Culture is about the belief, values, mind-sets, and practices of a group of people.
  • Culture includes the behavior pattern and norms of that group- the rules, the assumptions, the perceptions, and the logic and reasoning that are specific to a group.
  • Culture is the collective programming of our minds from birth
  • Culture awareness most commonly refers to having an understanding of another culture's values and perspective
  • Cross-cultural understanding requires that we reorient our mind-set and expectations, in order to interpret the gestures, attitudes, and statements of the people we encounter. We reorient our mind-set, but we don't necessarily change it.
  • Political, economic, and social philosophies all impact the way people's value are shaped.
  • All cultures are constantly evolving
  • Culture within one border can turn up within other geographic boundaries looking different or the same
  • A national culture is defined by its geographic and political boundaries and include even regional cultures within a nation as well as among several neighboring countries
  • Subcultures are defined by ethnicity, gender, generation, religion, or other characteristics with cultures that are unique to them
  • Every organization has its own workplace culture, referred to as the organizational culture
  • Geert Hofstede identified 5 dimensions of culture: power distance, individualism vs. collectivism, masculinity vs. femininity, unanimity vs. diversity, and long-term vs. short-term orientation.
  • Geert Hofstede, sometimes called as Father of Modern Cross-Cultural Science and Thinking
  • Geert Hofstede is a social psychologist
  • He developed a framework for understanding the systematic differenced between nations in these two databas
  • Five Key Value Dimensions that analyze and interpret the behaviors, value, and attitudes of a national culture
  • Power distance is how openly a society or culture accepts or does not accept differences between people, an in hierarchies in the workplace, in politics, and so on
  • Individualism refers to people's tendency to take care of themselves and their immediate circle of family and friends, perhaps at the expense of the overall society
  • Masculinity refers to how a culture ranks on traditionally perceived "masculine" values; assertiveness, materialism, and less concern for other
  • Uncertainty Avoidance (UA) refers to how much uncertainty a society or culture is willing to accept.
  • People who have high uncertainty avoidance generally prefer to steer clear of conflict and competition.
  • Long-Term Orientation refers to whether a culture has a long-term or short-term orientation. This helps to understand the difference in thinking between the East and the West. Values persistence, perseverance, thriftiness, and having a sense of shame
  • The Short-Term Orientation values tradition only to the extent of fulfilling social obligations or providing gifts or favor. More likely to be focused on the immediate or short-term impact of an issue.
  • Edward T. Hall was a respected anthropologist who applied his field to the understanding of cultures and intercultural communications.
  • Context refers to how a message is communicated.
  • High-Context Culture body language can be more important than the actual words spoken.
  • Low-Context Cultures they tend to be explicit and direct in their communications, and aspires to get straight to the point.
  • Low context culture tend to listen only to the words spoken than body language.
  • Space refer to the study of physical space and people. Hall called this as Study of Proxemics, which focused on space and distance between people as they interact
  • In polychronic cultures- polychronic literally means "many time"- people can do several things at the same time.
  • In monochronic cultures, or "one-time" cultures, people tend to do one task at a time.
  • Communication is determines as culture, and the single most important one.
  • The pace of business is one of the culture impacts in business