Sending and receiving messages in a variety of ways without the use of verbal codes (words). It is both intentional and unintentional.
Non-verbal communication modes
touch
glance
eye contact (gaze)
time
space/proximity
movement
gestures
facial expressions
silence
intonation
dress
posture
smell
signs/signals
sounds (paralanguage)
Categories of non-verbal language
Nonverbal messages produced by the body
Nonverbal messages produced by the broad setting (time, space, silence)
Importance of non-verbal communication
Words have limitations
Nonverbalsignals are powerful because they may express inner feelings, evoke immediate responses and actions
Nonverbal messages are likely to be more genuine because they are harder to control than speech
Functions of non-verbal communication
Used to repeat the verbal message
Often used to accent a verbal message
Often complement the verbal message but also may contradict
Regulate interactions
May substitute for the verbal message
"Actions speak louder than words": 'This proverb underscores the importance of non-verbal communication'
Non-verbal communication is the use of body language, facial expressions, gestures, tone of voice, eye contact, touch, and other non-spoken cues to convey meaning.
Body Language refers to the way we move our bodies, including posture, facial expressions, hand gestures, and body positioning.
The effectiveness of non-verbal communication depends on factors such as cultural background, personal style, and context.
Body Language - The way we move our bodies, including posture, gesture, and facial expression.
Facial Expressions involve using different facial features such as eyebrows, mouth, eyes, and cheeks to communicate emotions or intentions.
Non-verbal communication can enhance or detract from spoken communication depending on its accuracy and appropriateness.
Gestures include movements made with hands, arms, legs, feet, or head that can add emphasis or clarify spoken words.