The four key components of the marketing strategy: product, promotion, pricing, and place
Design Mix
The three components of product design: function, aesthetics, and cost
Components of the Marketing Mix
Product
Promotion
Pricing
Place
The best marketing strategy for a business will depend on the type of market it operates in
Functionality
The product must be fit for purpose and meet the needs of the consumer
Aesthetics
The design of the product must be aesthetically pleasing
Cost
The design shouldn't be so complicated or use such expensive materials that it's too costly to produce
Changing social trends
Can influence the design mix of products
Changes to product design
PG tips tea bags using plant-based materials
Starbucks selling reusable coffee cups
Consumers are increasingly demanding that raw materials should be ethically sourced
Ethically sourced materials help to preserve the environment and protect local communities
Consumers may choose one producer over another if its products are recyclable, reusable, or use ethically sourced ingredients
Promotion
Designed to inform consumers about a product and persuade them to buy it
Promotional objectives
Increasing sales and profits, and increasing awareness of the product
Promotional media
Print
Film
TV
Radio
Billboards
Digital communications
Online adverts, social media, mobile phone advertising
Many customers are exposed to a large number of digital ads and may ignore them
Impact of an ad
Larger ads have more impact than smaller ones
Specialist media
Used to advertise specialist products to niche markets
Businesses need to follow legal constraints on advertising some products
Other promotional methods
Sales promotions
Direct marketing
Personal selling
Event sponsorship
Public relations
Corporate branding
How a business presents itself
Product branding
Branding of specific individual products
Own branding
Brands that are in-house to a supermarket or retailer
Rebranding
A marketing strategy that can involve changes to the design, promotion, pricing or distribution of an existing brand
Benefits of strong branding
Adds value to the product
Makes the product less price elastic
Creates a barrier to new entrants
Unique Selling Point (USP)
A feature that helps differentiate a product and convince consumers to buy it
Emotional branding
Branding that matches the lifestyle, values or aspirations of consumers to trigger an emotional response
Businesses need to understand the values and purchasing behaviour of consumers to be successful at emotional branding
Businesses may need to do market research to understand consumer values and behaviour
Penetration Pricing
Launching a product at a low price in order to attract customers and gain market share
The price
Often set to cover the cost of making the product or buying it from a wholesaler and to make a profit
The price
Must be acceptable to customers, depends on how price sensitive the target market is
A factor that affects pricing decision is price elasticity of demand:
Influences the pricing of a product, depends on availability of substitutes, type of product, whether it's an expensive purchase, and the strength of the brand
The stage of the product life cycle
Will also affect pricing decisions, e.g. if sales are declining then the price may be reduced
The price
Has to be in line with the business objectives, e.g. increasing market share, maximum profit, or maintaining brand image
The level of competition in the market
Influences pricing decisions, the price is set above competitors without being uncompetitive, but not too far below major players
A product with a strong USP
Would be able to command a higher price because it is highly differentiated from any competitor product
Price Skimming
1. New and innovative products are sold at high prices when they first reach the market
2. Prices are then dropped considerably when the product has been on the market for a year or so
3. Some businesses use price skimming as a long term strategy to keep their brands more exclusive
Price Skimming
Consumers will pay more because the product has scarcity value, and the high price boosts the product's prestige and increases its appeal
Potential customers can be put off by the initial high price and customers who bought the product at the initial price may be annoyed and frustrated when it suddenly drops in price after launch