Cards (62)

  • what is the definition of brands?
    name, image or logo which help one product/service stand out from its competitors
  • what does adding value mean?
    process by which firms increase the price that the consumer is willing to pay
  • what happens when brands add value?
    makes products/service more desirable to consumers
  • how does brands influence the position of business within its markets?
    • mass markets: use branding to stand out from competitors
    • niche markets: use branding to communicate their offering to a small, well defined group of consumers
    • strong brands charge higher prices than weaker brands
    • perceived quality in strong brands is better than weaker brands
  • what is a mass market?
    where a business sells into the largest part of the market, where there are many similar products offered by competitors
  • what is a market segments?
    groups of consumers who have similar characteristics
  • when does a mass market occur?

    when businesses sell their products to most of the available markets
  • what are the characteristics of a mass market?
    • products are less unique s
    • low average costs
    • low prices - greater affordability + higher sales volumes + lower profit margins
  • what is market research?
    gathering data from consumers which is used to influence business decisions
  • what are the aims of a market?
    identify, anticipate and satisfy consumer needs and wants
  • what is a market?
    any place where buyers and seller can meet
  • what is a niche market?
    where a business targets a smaller segment of a larger market, where customers have specific needs and wants
  • when does a niche market occur?

    when businesses identify and satisfy the demands of a small group of consumers within the wider market
  • what are the characteristics of a niche market?
    • high prices allows business to earn higher profit margins
    • high prices makes products less affordable
    • high average costs
    • products are more unique
  • sales revenue - price x quantity
    sold
  • sales of a business / total sales in the market x 100
  • what is a dynamic market?
    a market that is always changing
  • what is a monopoly power?

    a large business which dominates a market
  • what are the four area to consider when examining dynamic markets?
    • online retailing
    • how markets change
    • innovation and market growth
    • adapting to change
  • what is online retailing?

    involves selling products via the internet
  • what are the advantages on online retailing?
    • access to more consumers
    • longer trading hours
    • cheaper to run
    • collects data by tracking consumer behaviour
    • can receive offers
    • available anytime
  • what are the disadvantages of online retailing?
    • can be expensive
    • dominated by larger businesses
    • high levels of competition
    • lack of personal contact with customers
    • some consumers may struggle
    • credit card fraud
  • why would a market change?
    changing market conditions offer new opportunities for firms + pose threats
  • what are the changes that cause markets to be dynamic?
    • consumer tastes
    • demographic
    • amount of competition
    • legislation
  • what is market growth?
    the measurement of the change in the entire market
  • what are the market growth factors?
    • increasing population sizes - increases demand
    • increasing incomes - increases demand
    • changing tastes
  • why is adapting to market changes important?
    allows business to thrive in dynamic markets
  • what are the strategies to adapt to change?
    • create flexible business structure
    • meet customers needs
    • invest in staff training, new products
  • what is first mover advantage?

    competitive advantage gained by being the first business to introduce a new product/service to the market
  • risk?
    the possibility that things will go wrong
  • what is risk management?

    process of identifying, assessing and preparing for potential threats to business success
  • what is uncertainty?
    the unpredictable and uncontrollable events that affect businesses
  • what is sales volume?

    number of products sold
  • when does competition occur?
    when at least two businesses are providing goods to the same target market.
  • what is direct competition?

    occurs when the business is targeting customers with the same product as a competitor
  • what is indirect competition?

    occurs when firms sell different products but compete with each other for customers disposable income
  • what is disposable income?

    money that consumers have left from their pay check after they have paid their taxes
  • how does competition benefit consumers?
    • businesses offer lower prices
    • businesses produce better quality products
    • businesses provides better customer service
  • what does the absence of competition cause?

    reduces incentives for businesses to innovate, be efficient or offer consumers lower prices
  • income: money left over after paying expenses