Encompasses marketing and communication efforts to raise awareness and interest, includes advertising, public relations, sales promotions, social media marketing, and content marketing
Refers to the strategy used to create a unique and favorable image or perception of the product/service in the minds of consumers, includes creating a unique image, highlighting unique selling points, and building brand identity
Aspect that focuses on the physical product or service that a business offers to its customers. Includes product features, design, quality, branding, packaging, and any additional features or benefits that make the product or service unique.
The physical presentation of the product, encompassing design, materials, labeling, and any additional features that enhance the product's visual appeal and functionality
How the product or service is made available to customers. Involves decisions about distribution channels, geographic locations of stores or outlets, and the logistics of getting the product to the customer
Decisions about how the product or service reaches customers, which can include direct sales, retailers, wholesalers, online platforms, or a combination of these
Determining where stores or outlets should be located to ensure accessibility to the target market. This may involve local, regional, national, or international considerations
Managing the supply chain, inventory, transportation, and delivery processes to ensure products are available to customers when and where they need them
Determining the amount of money customers will pay for the product or service. Includes setting pricing strategies and considering factors like discounts, payment terms, and bundling
Marketing and communication efforts aimed at raising awareness and interest in the product or service. Includes advertising, public relations, sales promotions, social media marketing, and content marketing
Individuals who are part of the business and interact with customers, such as employees, customer service representatives, and salespeople. Their behavior, attitude, and skills can impact the customer experience