Office Correspondence

• Business Letter

  • Business   letter is   the   traditional   way   of   communicating   information   from   one company to another or used in external correspondence.
• Types of Business Letters

  • Different types of letters are sales letter, order letter, complaint letter, inquiry letter, adjustment letter, acknowledgement letter, follow-up letter, acknowledgement letter, cover letter, letter of recommendation and letter of resignation.
• Business Memo

  • Business memo is a written communication strictly between the company’s offices to another, or used in internal correspondence. The difference between a memo and a letter is that the memo has its title line and series number.
• Types of Business Memo

  Some types of memos are operational memo, financial memo, request for action, directives, trip report, field report and dress code memo among others.
• Business Email


  Business e-mail is an office correspondence that can either be internal or external. There is no required format in writing e-mail correspondence but it is expected that the writer maintains a professional tone.