Technology solution used to optimize and manage the storage and retrieval of data from databases
DBMS examples
Oracle, SAP
Customer Relationship Management (CRM)
Involves customer care or service providing to customers
CRM example
Hubspot
Enterprise Resource Planning (ERP)
Software system that helps to run your entire business, especially for manufacturing needs
IT application tools
Automate routine tasks, streamline workflows, and eliminate manual inefficiencies
Facilitate seamless communication among team members
Analyze large datasets to generate insights and inform strategic decision-making
Promote teamwork and knowledge sharing
Office Productivity Suites
MS Word, MS Excel, MS PowerPoint, MS OneNote, MS Access, MS Publisher, MS InfoPath, Skype for business, MS outlook, Google Docs, Google Slides, Google Sheets, Google Meet
Project Management Software
Monday.com, Trello, Asana, Microsoft Project
Collaboration Tools
Slack, Microsoft Teams, Zoom, Cisco Webex, Google Meet, Skype, Discord
Specific need for one's business and productivity are common things about all the given types of IT application tools
Benefits of using IT application tools
Increased efficiency through automation
Improved collaboration through seamless communication and document sharing
Enhanced data security through features like encryption, access controls, and data backups
Better decision-making through actionable insights from data analysis
Cloud-based
Accessible through the internet on different devices, wireless and remote access
Local-based
Wired communication, within the location, accessible without internet
Microsoft Office Suite/365
Collection of productivity applications developed by Microsoft Corporation, widely used software suite
Word Processing (Microsoft Word)
Enables users to create and format documents with features like formatting, grammar check, and collaboration tools
Presentation Creation (MS PowerPoint)
Allows users to design and deliver dynamic presentations with slides, images, animations, and multimedia elements
Spreadsheet Management (MS Excel)
Used for creating, organizing, and analyzing numerical data with functions for calculations, data visualization, and advanced data analysis
Email Communication and Calendar Management (MS Outlook)
Email client with features for managing emails, contacts, calendars, and tasks, integrated with other Office applications
Note-taking (MS OneNote)
Digital note-taking application for capturing ideas, meeting notes, research, and to-do lists
Google Workspace
Collection of cloud-based productivity and collaboration tools developed by Google
Gmail/Google Mail
Popular email service with customizable email addresses, spam filtering, labels, and threaded conversations
Google Drive
Cloud storage and file-sharing service that allows users to store, access, and share files from any device
Google Docs
Web-based word processor for creating and editing documents collaboratively
Google Sheets
Cloud-based spreadsheet application for organizing and analyzing data
Google Slides
Presentation tool for creating and delivering slideshows
Google Calendar
Scheduling tool for organizing events, meetings, and appointments
Word processing is the creation, editing, formatting, and printing of documents using a computer and specialized software
Word processing applications allow users to easily manipulate text by providing features like copy, cut, and paste
Word processing software typically includes templates for various types of documents, such as resumes, letters, and reports
Spell check is a feature in word processing applications that helps identify and correct spelling errors in a document
Word processing applications offer the ability to insert and format images, shapes, and charts within documents
Headers and footers are sections of a document that appear at the top and bottom of each page, respectively, and can contain page numbers, document titles, and other information