A research method where a researcher observes the behavior of a group or of individuals in order to witness first-hand their social behaviors
Observations

Give the researcher a far more in-depth look at how people demonstrate behaviors and uncovers other behaviors and motivations that might not be witnessed through other sociological methods
Involve the development of an observation schedule - a set list of times that the researcher will observe the behaviors of a group or individuals
Can be more flexible or more structured depending on the type of observation
Types of observations

Participant - researcher is up close with those being studied and taking part in their activities
Non-participant - researcher observes the behavior whilst detached from the actions of the group
Observations can be

Overt - those being researched are aware of the presence of the researcher and possibly the aims of the research
Covert - those being observed are unaware they are being observed and so act more naturally
Advantages of observations

Allow the researcher to witness behaviour first hand including the interactions between individuals which may give them clues to the meanings and motivations behind those behaviors
Allow the researcher to observe people in their natural environment which increases the validity, particularly covert observations
Useful method to research hard-to-access groups such as subcultures and criminal gangs
Practical limitations of observations

Gaining access to groups, particularly for covert observations
Recording information without disturbing the activities being undertaken
Maintaining cover and not being discovered
Cost of conducting the research
Ethical issues with observations

Covert observations involve a degree of deception
Informed consent issues - people may not be aware they are being observed
Potential for harm if researchers are undercover with gangs
Ethical dilemmas around witnessing illegal or immoral activities
Theoretical issues with observations

Reliability - observations can be difficult to replicate
Researcher objectivity - risk of forming attachments and empathizing with the group
Validity - overt observations may suffer from the Hawthorne effect
Generalizability - small scale nature means findings may not be representative of wider society
Examples of observations

Keddie's non-participant observations into teachers' attitudes to students
Winlow's undercover work as a bouncer investigating the nighttime economy and organized crime
Venkatash's overt work with drug dealing gangs in Chicago
Questionnaires

A versatile research method often used by sociologists to assess people's attitudes, behaviors and motivations
Questionnaire distribution

1. Mailed out to respondents
2. Researcher completes with respondent
3. Self-completion by respondents
Types of questions in questionnaires

Closed questions (fixed number of responses)
Open questions (allow respondent's own unique answer)
Closed questions

Pre-coded to turn responses into quantitative data
Useful for finding out attitudes and intended behaviors
Open questions

Produce more contextual qualitative data
Explain meanings and motivations behind responses
Trend for combining closed and open questions to gather quantitative data on opinions and understand motivations
In exams, students are often asked about written questionnaires or self-completion questionnaires
Advantages of questionnaires

Relatively cheap and quick to produce
Less intrusive than interviews and observations
Potential for large-scale distribution to increase representativeness
Respondents familiar with the method
Disadvantages of questionnaires

Low response rate
Need to carefully design questions to avoid leading or ambiguous questions
Closed questions limit respondent's voice
Open questions time-consuming to analyze
Validity and reliability issues

Closed questions lower in validity due to fixed responses
Open questions may lack reliability due to variety of potential responses
Uncertainty if respondents giving true opinions or responding how they think researcher wants
Positivists prefer quantitative data from closed questions, interpretivists prefer qualitative data from open questions