AMT 648

• The primary cause of accident is human factors
• It is the study of how human think, how they solve problems and the way in which they process information. This knowledge can be critical to design equipment, software, and documentation is Cognitive Psychology
• Emotional factors, such as a death or illness in the family, business worries, poor interpersonal relationships with family, co-workers, supervisors, and financial worries is stress
• It is the study of how people learn. The excellent training programs are often resulting of this action. Educational Psychology
• Which of the following is NOT part of CRM’s three-pronged approach to ‘error management’? is eliminate errors
• To do things better and faster without making mistakes and letting things fall through the cracks. is pressure
• Is a major human factor that has contributed to many maintenance errors resulting in accidents. is fatigue
• What is Murphy’s Law? If something can go wrong, it will
• Key human factor that can result in suboptimal, incorrect, or faulty maintenance. Lack of Communication
• What is fear of heights? aerophobia
• It is a term that encompasses all aspects rest and readiness for work. Alertness
• It is the study of how the human think, how they solve problems and the way in which they process information. This knowledge can be critical to the design equipment, software, and documentations. Cognitive Science
• It is the study of factors such as size, strength, reach and other dimensions that can be qualified to match the human as machine. Anthropometry
• Creating a sense of urgency or haste. pressure
• Occur when members fail to carry out a required task. Omission
• Is an unintentional wandering or deviation from accuracy? Unintentional Error
• The specific individual activity that is an obvious event. Active error
• The application of human factors to machine/system design attempts to: b. Capitalize on human capabilities and compensate for human limitations
• Involves everyone understanding and agreeing on actions to be taken. Lack of Teamwork
• It is the information received by the brain by the way of concentrating on a particular element. Attention
• What is a compulsive feeling of fear of particular things? Phobia
• Can interfere with one’s ability to complete a task because there is a lack of supply and support. Lack of Resources
• In system design and development, Human Factors is: Essential
• What is the compulsive feeling of terror of particular situations of things? Phobia
• What are the three (3) medium of oral communication? Speaking, Listening, Feedback
• Focus on positive actions that every employee can take and also place an emphasis on professionalism within the aviation maintenance community. (opposite of Dirty Dozen). The Magnificent Seven
• It is the sum of all individual responsibilities. Group Responsibilities
• Protecting worker health, comfort, and well-being also results in improved task performance and a reduction in errors and accidents. True
• It applies to senses such as vision, hearing, balance and overhaul health issues. Medical Science
• Short for normal or the way things are normally. Norms
• It is a mental, emotional or physical tension strain or distress. Stress
• nterdisciplinary scientific study of minds as information processors. Cognitive Science
• Lack of working together to achieve a common goal. Lack of Team Work
• While performing maintenance on an aircraft may disrupt the procedure. Distraction
• It is the study of how people learn. The excellent training programs are often the result of thin action. Education Psychology
• Is the ability to express your feelings, opinions, beliefs, and needs in a positive, productive manner? Lack of Assertiveness
• he primary cause of accidents is? Human Factors
• Weariness from labor, or exertion, nervous exhaustion, temporary loss of power and ability to respond. Fatigue
• Includes the study and application of psychology for the purpose of understanding. Clinical Psychology
• What is a human factor in maintenance? It is the relationship of the aircraft with the flight instructions and direction for safe operation