Scrooge'sclerk,introduced as a timid and nervous man
Bob Cratchit
Remains unnamed for the first stave, only referred to as "theClerk"
Represents the way the workingclass were defined by their positions in the workforce
Bob Cratchit's role
To represent the plight of the poor, as he is an immediatesource of sympathy in the novella
Bob Cratchit
Depicted as a lovingfather and husband when the Ghost of Christmas Present visits the Cratchit household
Presents the lowerclass in a positivelight and as multi-faceted characters
Importance and power of money over the lower classes
Seen in the case of TinyTim who, without Scrooge's help, would have died
The plight of the lower class is highlighted through Bob's character
Dickens highlights Bob's maltreatment in the workplace by contrasting his feartowards and dependence on Scrooge
Dickens explores this theme in a sympatheticway towards the poor, challenging many of the prejudices and misconceptions that contemporaryreaders (readers at the time of publication) may have had
Instead of presenting the Cratchits as ungrateful and lazy, he repeatedly references their contentment ("nobodysaidorthoughtitwasatallasmallpuddingforalargefamily") and the fact that both Bob and Martha are working
He builds on this by revealing that Bob has a "situation (job) inhiseyeforMasterPeter" too, which ultimately characterises the family as hardworking
Dickens does this to challenge the misconceptions of his Victorianreaders as many would have believed that peoplelived in poverty because they were lazy
Religion
Dickens explores the idea of religion through Bob
After returning from church with TinyTim he "trembled" as he told the family that Tiny Tim had told him that hehoped when people saw him theywouldrememberJesus, the man who "madelamebeggarswalk"
The verb "trembled" highlights his deepemotionalconnection with religion
When his wife expressed her distaste for Scrooge during Bob's toast, heremindsher that it is "ChristmasDay" highlighting the respect and honour he gives the celebration
Dickens presents Bob as a morallyrighteousman, as readers are likely to associatereligion with a strongmoralstanding
Family
Dickens highlights the theme of family through the characterisation of Bob by spotlighting the extent to which he values his family, presentingthem as an essentialpart of his Christmascelebration
The family are described as united as Dickens details how they all joined in with the preparation of dinner-"MrsCratchitmadethegravy...MasterPetermashedthepotatoes...MissBelindasweeteneduptheapple-sauce..."
This unity is significant as Dickens had a greateragenda when writing the novella. He intended for it to teach and reform the way Christmas was celebrated
Bob is presented as the idealfamilyfigure who valued, loved and respected his family
He appreciates their efforts (calling the meal "thegreatestsuccessachievedbyMrsCratchitsincetheirmarriage") and worries when one of them is missing
Dickens introduces the idea that family should be an essentialfocus of the festivetime
Bob begins the novella as an unnamed, poorlypaid and maltreatedClerk, but, as Scroogeundergoes his own personalcharacterdevelopment, Bob too undergoes a change
The supernaturalexperience is not just an educationalexperience for Scrooge but also for the reader. They are able to view Bob in the intimatesetting of his familyhome, exposing them to the loving and compassionate side of his personality which wasn't explored in the openingstave
Scrooge announces he will "raise" Bob's "salary" and "discuss" his "affairs" over lunch

Bob ends the novella significantlymorewelloff than at the start
Bob's character development is dependent on Scrooge. This is perhaps to symbolise the power and superiority of the upperclass over the poorermembers of society
Bob doesnotdevelop in the drasticway that Scroogedoes. Instead, he remains a compassionate and righteouscharacter throughout the novela. This is significant as it contributes to the idea that Dickens carefully constructsBob'scharacter to act as an idealisedrepresentation of the lowerclass, and so limitshisfaults
Scrooge is cruel and merciless towards Bob in the opening stave
Scrooge makes him work in a "dismallittlecell" and complains that he is "W-used" for paying "aday'swagesfornowork", using an accusatory and aggressivetone towards the helplessclerk
The narrator is not sympathetictowardsScrooge but is sympathetic with regards to Bob, causing the reader to side with his character. This consequently characterises Scrooge as the villain
Following Scrooge's transformation, Bob displays compassion as he forgivesScrooge for mistreatinghim, once again idealising his character
Bob and Mrs Cratchit cultivate love and happiness between them
This is emphasised when he remarks that she is a "goodwife"
When Bob proposes a toast to Scrooge, the "Founder of the Feast", Mrs Cratchit does not approve
Bob replies in a "mild" way, simply reminding his wife of "thechildren" and that it is "ChristmasDay", elevating his position
Bob's behaviour presents him as remarkably patient and so heightens the righteousness of his character
Tiny Tim
Bob'syoungestchild, described as a "cripple"
Tiny Tim's character
Used by Dickens to showcase the lovingaspect of Bob's character and cause the reader to sympathise with him more as we understand the intricatedifficulties of his life
Following Tiny Tim's death in Stave Four
We witness Bob trying to remainpeaceful despite his grief, reminding his family not to "quarreleasily" amongst each other in order to honourTinyTim'smemory
Tiny Tim's character
Used by Dickens to foregroundBob'svirtue, as seen when Dickensdetails how Bobreturned from church with "TinyTimuponhisshoulder", adding religiousweight to his goodness and presenting his character as morally righteous
Bob's relationship with his children
Loving and endearing, as seen when he seems distraught when the children pretend that Martha cannot make it for Christmas Day, repeating "notcoming!" withasudden "declensioninhishighspirits"
Bob's relationship with his children is presented by Dickens as an idealquality for the readertoaspire to, like the Cratchitfamily