READING AND WRITING

• Resumé


  A document used by a person to present their backgrounds and skills, often used to secure new employment
• Everything written in a resumé must be true
• Parts of a resumé


  • Heading
  • Job/Career Objective
  • Work Experience
  • Education
  • Skills
• Chronological resumé


  Used to emphasize work history arranged by dates, best for jobs related to previous experience
• Functional resumé


  Focuses on skills and experience rather than work history, best for career changes or re-entering industry
• Combination resumé


  Highlights both skills/traits and provides chronological work experience, best for career changes
• Targeted resumé


  Customized and specific to the position, reflects job requirements
• College Admission Letter


  Also known as "letter of intent", a one-page letter required for college/university admission to discuss intention of attending the program
• Before writing a college admission letter


  1. Determine program/course

  2. Research program/course structure

  3. Reflect on purpose and goals

  4. Decide format to use
• Parts of a college admission letter


  • Heading, Date, and Inside Address
  • Greeting/Salutation
  • Body
  • Complimentary Close
  • Signature and Sender's Identification
• Employment Letter


  Also referred to as "job application letter" or "cover letter", a one-page letter attached to a resumé when applying for jobs to highlight the applicant's experiences and qualities
• The parts of an employment letter are the same as a college admission letter
• Cover Letter


  A good cover letter explains why the candidate is the ideal person for the job
• Parts of a cover letter

  • Heading
  • Inside Address
  • Salutation
  • Body Paragraphs
  • Complimentary Close
• Full Block Format


  Most common layout for cover letters, all parts justified to the left
• Modified Block Format


  Applicant's address, complimentary close, signature and identification shifted to the right, first sentence not indented
• Semi-Block Format


  Similar to modified block but first sentence in each paragraph is indented
• Business Correspondence


  Exchange of information in written format for business activities, between organizations, within organizations, or between customers and organizations
• Types of business letters


  • Business Inquiry Letter
  • Quotation Letter
  • Order Letter
  • Complaint Letter
  • Recovery Letter
• Business Inquiry Letter


  Written to communicate with a business to ask for information about specific jobs, products, or services
• Quotation Letter


  Written in reference to the price of a service or product, could be a customer requesting or accepting a quote, or a supplier sending the quote
• Order Letter


  Also known as a purchase order, confirms the details of a purchase of goods or services
• Complaint Letter


  Written when the purchaser does not find the goods satisfactory, a formal complaint against a service provider
• Recovery Letter


  Serves as a pre-legal method for collection of bad debts and past-due payments, a polite reminder from the creditor
• Resumé


  A document used by a person to present his/her backgrounds and skills, often used to secure new employment
• Everything that is written in the resumé must be true
• Parts of a Resumé


  • Heading
  • Job/Career Objective
  • Work Experience
  • Education
  • Skills
• Chronological Resumé


  Used to emphasize work history arranged by dates, best for jobs related to previous experience
• Functional Resumé


  Focuses on skills and experience rather than work history, best for career changes or re-entering industry
• Combination Resumé


  Highlights both skills/traits and provides chronological work experience, best for career changes
• Targeted Resumé


  Customized and specific to the position, reflects job requirements
• College Admission Letter


  Also known as "letter of intent", a one-page letter required for college/university admission to discuss intention for attending the program
• Parts of a College Admission Letter


  • Heading, Date, and Inside Address
  • Greeting/Salutation
  • Body
  • Complimentary Close
  • Signature and Sender's Identification
• Employment Letter


  Also referred to as "job application letter" or "cover letter", a one-page letter attached to resumé when applying for jobs to highlight applicant's experiences and qualities
• The parts of an Employment Letter are the same as a College Admission Letter
• Cover Letter


  A one-page letter that explains why the candidate is the ideal person for the job, typically 200-350 words long
• Parts of a Cover Letter

  • Heading
  • Inside Address
  • Salutation
  • Body Paragraphs
  • Complimentary Close
• Full Block Format


  Most common layout for cover letters, all parts justified to the left
• Modified Block Format


  Applicant's address, complimentary close, signature and sender's identification shifted to the right, first sentence not indented
• Semi-Block Format


  Similar to Modified Block but first sentence in each paragraph is indented