Develop an understanding of the member with the problem behavior
Take measures to preserve the group integrity
Get the group involved
Use feedback from members
Compare previous and current performances. Process why they are no longer participative and give feedback.
Asking group for suggestions
Help members to learn to be more effective in their relationships with each other
Asking the group "Why are you allowing this"
Asking specific members, "Why are you silent?"
Encourage the provision of feedback ("When you speak like that, it makes me feel ___.")
Comment on non-verbal behaviors
Use self as data to give member feedback
Replace boredom with curiosity, "How can I find the real, dynamic person behind the boring shell?"
Do not express your anger and frustration
Use empathy
Understand and process why they are like that
Use feedback only when trust is established
Get group to give feedback
Discuss consequences of behavior on relationships with others
Look at patterns of behaviors outside the group
Redirect them to the task at hand whenever there would be active episodes of psychosis
Encourage socialization but don't apply pressure
Identify who among the members seem friendly and accepting
Elicit group feedback gently and gradually
Encourage members to empathize
Gain feedback from the group for reality testing
Get them in tune with reality - to what is existing, being processed, being discussed