The creation of goods using land, labor, materials, capital, entrepreneurship, and knowledge (factors of production)
Production Management
All the activities managers engage in to help firms create goods
Operations Management
A specialized area in management that converts or transforms resources into goods and services; includes inventory management and quality control
Objectives of Operations Management
Provide high quality goods and services in response to customer demand; helps solve facility location, planning and purchasing
Production Process
Inputs: Land, Labor, Materials
Production Control: Planning, Scheduling, Follow up
Outputs: Goods, Services, Ideas
Process Manufacturing
The part of production that physically or chemically changes materials
Assembly Process
The part of production that puts together components
Continuous Processes
Long production runs turn out finished goods over time
Intermittent Processes
Production runs are short and the producer adjusts machines frequently to make different products
Computer Aided Design (CAD)
The use of computers in the design of products; expensive, cuts up to 80% of time to program machines to make parts
Computer Aided Manufacturing (CAM)
The use of computers in the manufacturing of products
Mass Customization
Tailoring products to meet the needs of a large number of individual customers
Remote Work
Working home via computer
Modular Layout
Teams produce more complex units of final product
Assembly Line Layout
Workers do only a few tasks at a time
Fixed Position Layout
Allows workers to congregate around product
Purchasing
Searches for high quality material resources, finds the best suppliers, negotiates best price for goods and services
Just in Time (JIT)
Production process in which a minimum of inventory is kept and parts, supplies, and other needs are delivered just in time to go to the assembly line
Quality Control
Consistently producing what the customer wants while reducing errors before and after delivery
Six Sigma Quality
Quality measures that allow only 3.4 defects per million opportunities
Lean Manufacturing
Using fewer resources compared to mass production; takes half the human effort, 1/3 of engineering effort, half the space, and 90% less inventory
PERT (Program Evaluation and Review Technique)
Method for analyzing the tasks involved in completing a given project and estimating the time needed
Gantt Chart
Bar graph of current projects and completion status
Accounting
Concepts represented by numbers; recording, classifying, summarizing, interpreting of financial events and transactions in an organization to provide interested parties needed financial info
Analyze source documents, record transactions, transfer to ledger, take a trial balance, and prepare financial statements
Managerial Accounting
Provides info and analysis to managers inside the organization to assist them in decision making
Financial Accounting
Financial info and analysis generated primarily for people outside the organization
Annual Report
Yearly statement of how the financial condition, progress, and expectations of the firm
Assets =
Liabilities + Owner Equity
Profit =
Revenue - Expense (not the same as cash!!)
Balance sheet
Assets, Liabilities, Owners Equity; tells the story of working capital, investing, and financing
Income sheet
Story of transactions over a specific time period
Revenue transactions
Business and its customers
Expense transactions
Business and its suppliers (people, capital)
Net income
Profit (loss); difference between revenue and expense - if the firm gives it to owners = dividend to stockholders, if the firm reinvests the income = retained earnings
Variable costs
Costs of goods sold; the more you make, the greater the cost - labor/material used to make product, and cost of keeping inventory
Fixed costs
Operating expense; cost of being in business that month - selling expenses, administrative expenses
Cash Flow Statement
Movement of cash in and out of a firm over a period of time and how much cash is available
Investing
What you do with the money; acquire assets to run a firm, or renting money to others