Most phenotypic features are the result of multiple genes acting together, and not single genes. For example, as many as 16 genes are thought to be responsible for human eye colour.
Different characteristics can arise as a result of both random mutation and sexual reproduction. Random mutation occurs in gametes to produce offspring with 'brand new' phenotypic characteristics, whereas sexual reproduction causes the offspring to have a new combination of characteristics from both its mother, and its father.
Characteristics can also be caused by an organism's environment, but these changes are generally not heritable (there is no change in the DNA of the organism). For example, a child who does not receive adequate nutrition will not grow to their full height, however this has no effect on their potential height as determined by their genetics.
DNA contains genetic code, mRNA is made as a template, mRNA moves to ribosomes, amino acids are brought by tRNA and joined to form a polypeptide, which then folds into a 3D protein structure