Marketing

Cards (35)

  • Product
    Anything that can be offered in a market for attention, acquisition, that might satisfy a need or want
  • Relationship marketing
    A type of marketing that focuses on establishing and maintaining customer loyalty
  • Goal
    The aspirations that every company would like to pursue or the general direction that it wants to take
  • Psychographic
    One of the major variables of market segmentation where variables represent the psychological profile of consumers
  • Demographic
    The general characteristics of the population, e.g. gender, income classes, age, educational attainment
  • Advertising
    Any paid and public presentation of products, services, or ideas, by an identified sponsor through a medium. The most common objectives are to build awareness, inform, persuade and to remind
  • Tools used in selling orientation

    • Flyers
  • Consumer product

    Product and services for personal consumption
  • Reliability

    An aspect of customer expectation which the company has the ability to provide the expected results and benefits consistently
  • Market segment
    A subgroup of people that shares similarities which can be used for more efficient seller/buyer relationships
  • Assurance
    An aspect of customer expectation which the company has the ability to convey trust and confidence
  • Target market
    A subgroup of people that presents the greatest opportunity for targeting
  • Buyer
    One of the consumers buying roles where the person makes the actual purchase
  • Positioning
    The process of communicating the image of a brand into the minds of consumers
  • Initiator
    One of the consumers buying roles where the person initially suggests buying a particular product or service
  • Tagline
    A short phrase that captures the company's brand essence, personality and positioning
  • Demographic is one of the major variables of market segmentation which refers to the general characteristics of the population
  • Positioning is the process of communicating the image of a brand into the minds of consumers
  • Lifestyle
    A manner of living that reflects a person's values and attitudes
  • Market segmentation
    The process of dividing the market into homogeneous parts or groups
  • Responsiveness
    An aspect of customer expectation which the company shows the willingness to provide service and assistance
  • Customer value
    The perceived benefits and results a customer expects from the product or service
  • Market segmentation is a process of dividing the market into subgroups of similar customers
  • Market
    The actual and potential buyers of a product or service
  • Selling concept
    One of the traditional approaches to marketing which emphasizes aggressive selling and promotional effort
  • Product concept
    One of the traditional approaches to marketing that assumes that customers prefer products that are inexpensive, affordable, and widely available
  • Customer service

    The process of ensuring customer satisfaction with a product and service
  • Person marketing
    A type of marketing that consist of activities undertaken to create, maintain, or change attitudes and behavior of target consumers towards particular people
  • Loyalty
    A feeling of strong support for someone or something
  • Market is defined as the group of individual or organizational customers who have both the willingness and financial capability to purchase a particular product or service
  • Resellers
    One of the organizational markets where entities buy goods and services in order to resell them at a profit
  • Industrial product
    Products purchased for further processing or for use in conducting a business
  • Social marketing
    A type of marketing where use of commercial marketing concepts and tools in programs designed to influence individual's behavior to improve their well-being in the society
  • Business name
    The name that you register with your state to operate. You use it on your bank account, tax forms, and other legal documents
  • Logo
    A symbol with a combination of text and images that helps a user or customer identify brands and differentiate between companies