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Cards (49)

  • Communication
    The transfer of information and common understanding from one person to another
  • Communis
    A Latin word which means to make something common or to share
  • Communication process

    Transmission of meaning, ideas and feelings
  • Unless a common understanding results from the transmission of information, there is no communication
  • Elements of Communication

    • Sender
    • Receiver
    • Message
    • Channel/Medium
    • Feedback
    • Encoding
    • Decoding
    • Noise
  • Sender
    The person who initiates the conversation and creates a message
  • Receiver
    The recipient of the information
  • Message
    The information created by the source or sender
  • Channel/Medium
    The carrier of messages. This is the way the information travels between the sender and the receiver
  • Feedback
    The receiver's response to the sender's message
  • Encoding
    The sender's process of converting ideas into understandable messages
  • Decoding
    The process where the receiver interprets the information into meaningful messages
  • Noise
    Also called as interference, is anything that blocks the communication process
  • Functions of Communication
    • Control
    • Motivation
    • Information
    • Emotional Expression
  • Kinesics
    A branch of nonverbal communication that focuses on the study of body movements, gestures, and facial expressions
  • Adaptors
    A type of nonverbal gesture that individuals use to satisfy personal needs, manage emotions, or cope with stress
  • Oculesics
    The study of eye contact in nonverbal communication
  • Facial Expressions
    Highly expressive and serve as powerful tools in nonverbal communication
  • Haptics
    The study of communication through touch
  • Types of Touch
    • Functional Professional
    • Social Politic
    • Friendship Warmth
    • Love-Intimacy
  • Types of Hugs

    • Criss Cross Hug
    • Neck-Waist Hug
    • Engulfing Hug
    • Shake-First-Then-Tap Hug
  • Vocalics
    Also known as paralanguage, is the study of the vocal qualities that accompany verbal messages
  • Proxemics
    The exploration of how physical space and distance impact communication
  • Public Space
    The area that is 12 feet or more away from a person. It is the most distant zone and is typically used in formal settings or when a person wants to create a sense of power or maintain safety and security
  • Voice
    Plays a crucial role in communicating meaning, maintaining a smooth conversation, and signaling the level of intensity behind a message
  • Volume
    Communicates intensity, with a louder voice typically perceived as more intense
  • Speaking rate
    Influences impressions of emotional state, credibility, and intelligence, with slightly faster rates often seen as more credible and intelligent
  • Tone of voice

    Influenced by pitch, volume, and emphasis, contributes to a person's vocal signature and can affect how others perceive them
  • Proxemics
    The exploration of how physical space and distance impact communication. It explores the relationship between space, communication, and relationships
  • Personal space
    • Starts at the physical body and extends approximately 1.5 to 4 feet away. It is typical for friends, close acquaintances, and partners. This zone is where most of our daily communication occurs. Verbal communication is often used to indicate friendliness rather than intimacy
  • Intimate space
    • The closest proximity and is reserved for the closest friends, family, and romantic or intimate partners. It begins within 1.5 feet of a person's body. Breaching this space can evoke different emotional responses, as it involves a high level of physical and emotional closeness. Physical contact and touch play a significant role in this zone, providing comfort and a sense of connection
  • Chronemics
    A type of nonverbal communication that focuses on the use of time in communication. It involves understanding how people perceive, structure, and use time during interactions
  • Biological time

    • Refers to the inherent rhythms and cycles of living organisms. Humans follow a circadian rhythm, which influences our daily activities such as eating, sleeping, and waking. Disruptions to our biological time, such as staying up all night or experiencing jet lag, can negatively affect our physical and mental well-being as well as our communication competence
  • Personal time

    • Refers to an individual's own preferences, priorities, and management of time. It includes factors such as personal schedules, time perception, and time preferences. Personal time management can vary widely between individuals and can be influenced by personality traits and individual goals
  • Social time

    • Refers to the shared understanding and expectations of time within a social or cultural group. It involves the norms, rules, and conventions related to time management, punctuality, and scheduling. Social time can differ across cultures, with some cultures valuing strict adherence to schedules and punctuality, while others may have more relaxed attitudes toward time
  • Monochronic time
    • A more rigid, linear view of time and tend to focus on one activity at a time
  • Polychronic time

    • Characterized by several events happening simultaneously
  • Artifacts
    The physical objects or items that individuals use or display to convey messages about their identity, beliefs, values, and affiliations
  • Physical appearance
    The observable characteristics of an individual's body, including features like height, weight, facial expressions, body language, grooming, and overall attractiveness
  • Silence
    Often considered the absence of speech, it is a powerful form of non-verbal communication. While verbal communication is explicit and direct, silence can provide additional layers of meaning and can be equally impactful in conveying messages