LESSON 1

• The word that contains letter abcdef. is: feedback
• Noise is alco called a barrier.
• Message is the content of every communication.
• Language comes in the form of words, signs, sounds, or marks having understoodmeanings.
• Channel is the mechanism or the medium in a process.
• Communication is good if it is effective.
• When the players in the communication process take turns in sendinginformation, it is called a twoway communication.
• Gap means a break or hole in an object or between two objects.
• Twitter is one of the most popular communication tools in the workplace.
• Facebook is a common communication tool to send messages.
• receptive skills; listening and reading transferable skills
• productive skills; writing and speaking transferable skills
• Receptive skills because listening and reading are used to acquire information and data.
• Productive skills because the acquiredskills are used to produce output using writing or speaking.
• Three steps used to engage:

  initiation or the opening move

  response or the answering move

  feedback or a follow-up move
• In communication, receptive skills and productive skills are transferable skills.

  Yes
• Note taking is receptive skills.

  No
• At the workplace, only specialization is required.

  No
• Multimodal skills means use of more than one skill in representing ideas.

  Yes
• Composing notes is productive skills.

  Yes
• Introducing yourself in a team/group is productive skills.

  Yes
• Reading memos is receptive skills.

  Yes
• All communication may not be clear, correct, nor credible.

  No
• Choice of words may demonstrate credibility.

  Yes