Continuous process that operates in a certain context (system) in which people exchange words, gestures, and other nonverbal (symbols) to create and understand information or messages (meaning)
Communication
Continuous and dynamic activity where individuals participate, involving the exchange of information through various models
System
In communication, it consists of interrelated parts that influence each other, such as culture, affecting how messages are communicated and interpreted
Symbols
Language, spoken or written words, facial expressions, gestures, and voice qualities used to convey messages
Meanings
Attached to symbols, aiming for shared understanding between communicators at both content and relationship levels
Elements of Communication (Lasswell, 1948)
Who?
Says What?
Which Channel?
To Whom?
With whateffect?
Components of Communication (Pearson et al., 2011)
People
Message
Channel
Feedback
Code
Encoding and Decoding
Noise or Barrier
People
Individuals involved in communication, taking on roles as both the source and receiver of messages
Message
The content communicated, either verbally or non-verbally, conveying ideas, thoughts, or feelings
Channel
The medium through which messages are delivered
Feedback
The response from the receiver to the source's message, providing insight into the effectiveness of communication
Code
A systematic arrangement of symbols used to create meaning in communication
Encoding and Decoding
The processes of translating ideas into codes and assigning meaning to messages, respectively
Noise or Barrier
Interference in the communication process that affects the clarity and understanding of messages
Linear/Transition Model
One-way transmission model where communication flows straightforwardly from a sender to a receiver
InteractiveModel
Two-way communication model involving interaction between sender and receiver, influenced by shared experiences
Transactional Model
Dynamic model where communication is a continuous exchange of symbols between communicators within various systems, emphasizing the importance of culture and context
Ethics
Deals with one's judgement of rightness or wrongness, appropriateness or inappropriateness of course of action and decision. Set of moral principles guiding the society to maintain social order
EthicalGuidelines
Honest
Awareness
ValueDiversity and Respect
Just and Fair
PersonalContext
Involves the background of both the sender and the receiver of the message. It includes their education, religion, socioeconomic status, marital status, and beliefs that greatly influence what and how they communicate
PhysicalContext
Pertains to the environment where communication takes place. It involves tangible factors which can be easily perceived by the senses, such as temperature, humidity, odor, lighting, and noise level, among others
Social Context
Refers to the kind of relationship that exists between the sender and the receiver
PsychologicalContext
Includes the emotions and feelings of the participants in the communication process. It involves their opinions, judgments, prejudices, attitudes and perception towards each other
CulturalContext
One of the vital considerations in communication. It includes the sets of beliefs, value systems, guiding principles, and assumptions
Culture
A set of unique and shared beliefs, norms, values, and that guide a certain group of people on how to think, behave, and act
CulturalDimensions
Individualism vs Collectivism
Low-Context vs High-Context
Monochronic vs Polychronic
Low vs HighUncertaintyAvoidance
Low vs High Power Distance
Masculinity vs Femininity
Short-Term vs Long-TermOrientation
Individualism
Puts premium on self and personal fulfilment
Collectivism
Values teamwork and collaboration
Low-ContextCulture
Views explicit words as way to convey messages
High-ContextCulture
Uses subtle non-verbal behaviors and implicit
Monochronic
Cultures advocate punctuality, completion of tasks, and timely accomplishment of one task at a time
Polychronic
Has a more fluid and flexible concept of time
LowUncertaintyAvoidance
Tolerant, unpredictable, uncontrollable situations. It usually maintains as few rules as possible and allows for the spontaneity of responses to situations
HighUncertaintyAvoidance
Values precision and always attempts to anticipate risks to possibly reduce them
LowPowerDistance
Values equal distribution of power
HighPowerDistance
Recognizes that unequal distribution of power is normal
Masculinity
Advocates for strict adherence to gender roles and behaviors. This culture, masculine roles is more valued than feminine
Femininity
Based on the premise that men and women assume varieties of roles and thus, are both valued regardless of their sex and gender
Long-TermOrientation
More laid back that it has more patience in waiting for the outcomes of an action. It values perseverance towards the achievement of goals
Short-TermOrientation
Characterized by being very performance-driven. It emphasizes fulfillment, obligations, quick results