MIDTERMS TOPIC

Created by

Ruthie Margaret

Cards (106)

Organization Behavior (OB)
The study of what people do in an organization and how their behavior affects the organization's performance
Why we need to study OB
It can help you think analytically and critically, make better decisions, communicate and collaborate more effectively with others, and act with a sense of social responsibility in the workplace
These "employability skills" are highly valued and desired by employers. A lack of these skills can lead to problems in the workplace
Managers and workers need to understand behavior in the organization and develop the skills required to be effective in their jobs
OB provides valuable insights into the intricacies of human behavior within the workplace, enabling organizations to create better working environments, enhance employee satisfaction and performance, and achieve their goals more effectively
Disciplines that contribute to the OB field
Psychology
Social Psychology
Sociology
Anthropology
Who is who in the world of work
Workers
Managers
Organizations
Management 
The science of getting things done through and with the people – generally by organizing and directing activities on the job
Management Functions
Planning
Organizing
Directing
Staffing
Controlling
Minztberg's Managerial Roles 
Figurehead
Leader
Liaison
Monitor
Disseminator
Spokesperson
Entrepreneur
Disturbance Handler
Resource Allocator
Negotiator
Management Skills
Technical Skills
People Skills
Conceptual Skills
Workplace Diversity 
The inclusion of employees from different backgrounds, races, cultures, genders, ages, religions, and sexual orientations in the workplace
Objective of Workplace Diversity 
To establish an inclusive working environment where all the differences of employees are respected and everyone feels valued
Types of Workplace Diversity
Internal Characteristics
External Characteristics
Organizational
Worldview
Protected Characteristics of Employees
Gender
Age
Marital & Pregnancy Status
Mental Conditions
Life Experiences
Professional Background
Solo-Parent Status
Sexual Preference
Race & Ethnicity
Religion
Educational Background
Physical Abilities/Disabilities
Socio-Economic Background
Political Beliefs
Having Diseases such as HIV, Tuberculosis, Hepatitis B
Union Membership
Benefits of Diverse Workforce
Employee Motivation and Engagement
Reduced Turnover
Greater Creativity and Productivity
Good Relationships
It boosts the quality of hire and addresses skill gaps
It positions organizations as a preferred employer
It creates a resilient succession plan and leadership pipeline
It fosters a culture of inclusion and employee-certainty
Workplace Discrimination 
The unjust treatment of employees based on certain prejudices due to their gender, sexuality, race, religion, pregnancy, maternity, physical or mental disability, gender, or sexual orientation
Determinants of Discrimination in the Workplace
Unfair Treatment
Harassment
Denial of Transfers and Other Opportunities
Exclusion or Isolation by Co-Workers
Unfair Dismissal
Philippine Laws on Discrimination
Prohibition on Discrimination Against Women (Republic Act 6725)
Extended Maternity Leave Law (Republic Act 11210)
Anti-Sexual Harassment Act (Republic Act 7877)
The Solo Parents' Welfare Act (Republic Act No. 8972)
Anti-Age Discrimination in Employment Act (Republic Act 10911)
Magna Carta of Disabled Persons (Republic Acts 7277 & 9442)
International Convention on the Elimination of All Forms of Racial Discrimination (Presidential Decree No. 966)
The Age Discrimination in Employment Act (ADEA) promotes equal work opportunities for everyone by prohibiting age limitations when hiring or dismissing applicants. If an employer fails to comply, they're subject to a fine not less than P50,000 but not more than P500,000 and imprisonment of three (3) months to two (2) years.
The Magna Carta of Disabled Persons (Republic Acts 7277 & 9442) states that disabled persons shouldn't be denied access to opportunities for suitable employment. Additionally, no one is allowed to contemptuously imitate and utter abusive statements against a person with a disability. Violators will be fined P50,000 to P100,000 and imprisoned for six (6) months to two (2) years.
The International Convention on the Elimination of All Forms of Racial Discrimination (Presidential Decree No. 966) legally protects employees from racial discrimination. It's unlawful to treat employees unfairly because of their race, color, or ethnic origin. This decree does not condone offenses like derogatory language and name-calling. The penalty for violating this decree is imprisonment for at least ten (10) days to six (6) months.
The Indigenous Peoples' Rights Act (Republic Act 8371) promotes and protects the rights of indigenous peoples. When in the workplace, they should be free from any form of discrimination and provided with equal opportunity and treatment. The penalty for any violation is imprisonment for nine months to twelve years, a fine of P100,000 to P500,000, or both.
News about the company's or employees' discriminatory practices can lead to negative publicity that can turn away even the loyal customers, thus, affecting the business.
Part of the company's monetary loss will be the legal fees that they have to pay when defending the case in court. If found guilty, it may also have to compensate the victim for damages.
Besides losing customers, the risk of offending business partners and potential applicants as people do not want to associate themselves with discriminatory brands.
Skilled and competent employees who are discriminated against will not choose to stay in the company. This can lead the company to spend additional resources on recruitment and training.
Emotions 
Physiological responses to particular stimuli or situations, influencing our thoughts, behaviors, and overall well-being
Reasons we have emotions
They aid in survival, social cooperation, decision-making, and adaptation to our environment. They serve as adaptive mechanisms that enhance our ability to navigate and succeed in the complex challenges of life.
Feelings 
The physical and mental sensations that arise as emotions are internalized. Feelings are cognitively saturated emotion chemicals.
Why feelings are important
They help us to react to what is around us and protect ourselves. When we identify our feelings, we can decide how to act about them.
The 6 Universal Emotions
Happiness
Sadness
Surprise
Fear
Anger
Disgust
Positive Emotions
Happy
Pleased
Excited
Calm
Relax
Grateful
Satisfied
Loved
Negative Emotions 
Sad
Angry
Grumpy
Upset
Scared
Stressed
Disappointed
At zero input, when no stimulus is provided, most people experience a mildly positive mood. In fact, positive moods tend to be more common than negative ones.
Moral Emotions 
Emotions that have moral implications because of our instant judgment of the situation that evokes them. They are usually learned in childhood, such as sympathy for the suffering of others, guilt about our own immoral behavior, anger about injustice done to others, and contempt for those who behave unethically.
Emotions are critical to rational thinking because they provide important information about how we understand the world around us. To make better decisions, it is important to employ both thinking and feeling.
When people behave ethically, they at least partially make decisions based on feelings and emotions, and emotional reaction is often a good thing.
Mood 
A mix of feelings and emotions as we go through our days; a mood is a semi-persistent mental + physical + emotional state.
Why we have moods
Often the threats and opportunities that emotions and feelings signal are not just one-off; by having a lasting mood, we stay attuned to handle what's next.