Effective communication is very important (oral or written) for success. BusinessMessages
Have a clear reason why you are doing it (Characteristics of Effective Business Message) Purposeful
Ensures that the message remains focus and aims to get to its main outcome (Characteristics) Purposeful
You need to have a goal (Characteristics) Purposeful
Means being a man of “enough” words (Characteristics) Economical
Meaning that the message is straightforward or direct to the point and clear (Characteristics) Economical
Refers to being concise and efficient with words and resources (Characteristic) Economical
Using few words while maintaining clarity and completeness (Characteristics) Economical
To reduce the likelihood of misunderstanding (Characteristics) Economical
The message undergoes a procedure (Characteristics) Process Oriented
Follows a systematic approach from planning to delivering the message (Characteristics) Process Oriented
Know your objectives. Planning
Message we would like to deliver. Drafting
Read the draft and do. Revisions
Last is to _ the message. Deliver
It ensures that the message is consistent, accurate, and assures professionalism.Process Oriented
If you follow the _, you can minimize the errors, and maintain. SystematicApproach
Drafting - Once you have an idea of what you want to say, start writing. Don't worry too much about grammar or punctuation at this stage; just focus on getting your ideas down on paper.
Planning - The first step in writing is to plan what you want to write about. This includes brainstorming ideas, researching topics, and outlining your thoughts.
How the message will be perceived by the receiver. AudienceOriented
Thinking if the audience will be able to understand your message- Audience Oriented
_ the message to the needs, interest, and expectation of the audience. Tailoring
Revising - After drafting, read through your work and identify areas where you need to improve. Make changes as needed, focusing on clarity, coherence, and organization.
The purpose of tailoring is to make sure that the message is relevant and interesting to the intended audience.
It is not linear, it is cyclical meaning you can always go back to the previous stages
Stage where analyzing, anticipating, and adapting happens. Pre-writing stage
Analyze the purpose and understand audience
Anticipate how the audience will respond or react to your business message
Adapt or tailor the message to the communication style of the audience
You are not writing anything yet. Pre-writing stage
Determining of the purpose, reason, or goal to why you write a business message. Pre-writing stage
Fire triangle: they are interrelated and depend on each other (all are important)
Purpose should be realistic, timely, appropriate, and acceptable
Message should be appropriate and relevant for the current situation and context. Timely
Asking for an increase in salary during the pandemic (+there are also a lot of people losing their jobs). Timely or not
Meaning it is achievable and attainable within the constraint in resources and also considering the time. Attainable
It is aligned with what the company advocates and also with what the employee believes. Acceptable
You should be the right person in doing the job or in addressing the concern of the customer. Appropriate
Purpose should be realistic, timely, appropriate, and acceptable. DefiningPurpose
You have to know your audience. Analyzing Audience