Pre-trial process for civil cases
1. Claims must be made as a last resort: negotiated settlement can not be reached or a form of ADR has failed
2. Most start in the county court, high court if over 100K
3. Can be made online via www.gov.uk
4. Claimant fills in an N1 form with details and sends to HM courts and tribunal service
5. Court serves the claim to the defendant who can admit, dispute or ask for time to file a defence
6. If defendant fails to respond, claimant can apply for judgement in default
7. Claim allocated to appropriate track based on value and whether liability is denied