The system of rules that governs the ordering of values
Business ethics
Moral principles and standards that guide behavior in the world of business
Ethical issue
Situation, problem, or opportunity in which an individual must choose among several actions that must be evaluated as morally right or wrong
Possible Outcomes of Lying and Telling the Truth
Lying
Telling the truth
Ethical Systems: universalism
Universalism- all people should uphold certain values that society needs to function.
-ex. an organization treats all employees who work in diff countries w fairness n dignity
Decisions Made Under Different Ethical Systems
Examples
Sarbanes-Oxley Act
An act passed into law by Congress in 2002 to establish strict accounting and reporting rules to make senior managers more accountable and to improve and maintain investor confidence. ex. law requires companies to have an independent board of directors to adhere strictly to accounting rules and to have managers sign off on finacial results
Some Ethical Issues in Business
CEO pay
Climate
Globalization
Health
Online privacy
Social media
Wages
Ways to make an ethics code effective
Involve those who live with it in writing the statement
Focus on real-life situations that employees can relate to
Keep it short and simple, so it's easy to understand and remember
Write about values and shared beliefs that people can really believe in
Set the tone at the top
Compliance-based ethics programs
Company mechanisms typically designed by corporate counsel to prevent, detect, and punish legal violations
Integrity-based ethics programs
Company mechanisms designed to instill in people a personal responsibility for ethical behavior
A "Typical" Process for Ethical Decision Making
1. gets all the facts
2. identify the issues
3.identify all stakeholders
4. apply an ethical framework
5.Make & implement a decision
Corporate social responsibility (CSR)
Obligation toward society assumed by business
Sustainable growth
Economic growth and development that meet present needs without harming the needs of future generations
Four Pillars of Corporate Social Responsibility
Economic responsibilities- Produce goods and services that society wants at a price that perpetuates the business and satisfies its obligations to investors
Legal responsibilities-Obey local, state, federal, and relevant international laws
Ethical responsibilities- Obey local, state, federal, and relevant international laws
Philanthropic responsibilities- Additional behaviors and activities that society finds desirable and that the values of the business support
Sustainability is fully compatible with the natural ecosystems that generate and preserve life
CSR reflects the social imperatives and the social consequences of business practices
What Have We Learned in Chapter 5?
Egoism- a system defining acceptable behavior as that which maximizes consequences for the individual.
ex. entrepreneur builds a company for personal gains but ultimately ends up hiring thousands of employees
Utilitarianism- ü: An ethical system stating that the greatest good for the greatest number should be the overriding concern. ex. after a company loses 2 important clients the employees accept a 10% pay deduction instead of having people laid off.
Relativism- Philosophy that bases ethical behavior on the opinions and behaviors of relevant other people. ex. a student refuses to share test answers w peers because her friends would never engage in such activities
Virtue ethics-Perspective that what is moral comes from what a mature person with “good” moral character would deem right. ex. a manager believes it is critical to stand up for what is right and not be unduly influenced by her manager or organizational pressure
Corporate social responsibility (CSR)
•Obligation toward society assumed by business •CSR reflects the social imperatives and the social consequences of business practices
Sustainable growth
•Economic growth and development that meet present needs without harming the needs of future generations •Sustainability is fully compatible with the natural ecosystems that generate and preserve life