In a crowd, the diffusion of responsibility occurs as individuals do not need to work as hard as they would need to if they worked alone, resulting in each person contributing less to the task
In a crowd, it is hard to identify individuals especially if they look and behave like others in a group, leading to people to lose their inhibitions and sense of responsibility for what they do
Consequently, they are less able to monitor their behaviour and judge if their actions are right or wrong because they behave as a crowd rather than individuals
When people are in crowds, they look to those around them to guide their emotion and adopt the relevant mood- they feel they shall not be punished for their actions as nobody knows who they are
In the London riots, young people got involved because they got swept away by the crowd as they saw other people getting away with antisocial behaviour and felt anonymous so join in as well
Deindividualisation can also occur when people behave like the group they are in- when people join a group, they are expected to act like others in that group