Projecting the future of a project by leveraging all the available knowledge to generate likelihood of success
Scenario Planning
Constructing various scenarios to test out potential trajectories of specific operational plans
Goal Setting
Establishing and enforcing specific goals within the organization or strategic business unit (SBU) to identify achievable end results and drive the direction of the company towards commonly established goals
Benchmarking
A comparative approach to strategy that involves identifying a close competitor with similar strategic prerogatives and comparing/contrasting strengths and weaknesses to identify strategies for improvements or competitive advantages
Participatory Planning
The primary plan
Contingency Planning
The back-up plan
Management by Objectives (MBO)
The process of defining, disseminating, and implementing the objectives that an organization has identified as strategic, to ensure all participants are on the same page and achieve their segment of the plan
SMART Goals
Goals that are Specific, Measurable, Achievable, Realistic, and Time-targeted
Organizational Planning Process
1. Strategic Plans
2. Translate Strategic Plan into Tactical Steps
3. Develop Operational Plans
4. Implement Plans
5. Monitor and Control
Strategic Plans
Review mission, vision, and values
Gather data on company performance
Perform SWOT analysis
Set big-picture goals aligned with mission, vision, and values
Consultants are commonly brought in during strategy formulation and for a variety of other reasons, to provide an objective lens for internal affairs
Industry experts, whether internal or external, are valuable resources in the planning process
Inclusion of Stakeholders
Upper management will want as much information as possible from everyone involved, such as consumer surveys, supplier projections, consumer inputs, and shareholder views
The organizational planning process includes five phases that ideally form a cycle: strategic, tactical, operational, and contingency planning
Organizational planning process
1. Strategic planning
2. Tactical planning
3. Operational planning
4. Contingency planning
Strategic planning steps
1. Review mission, vision, and values
2. Gather data on company performance
3. Perform SWOT analysis
4. Set big-picture goals
Translating strategic plan into tactical steps
1. Define short-term goals
2. Develop processes for reviewing goal achievement
Operational planning
1. Set goals and targets for individual employees
2. Determine how individual employees spend their day
Executing plans
1. Put plans into action
2. Activities carried out on a day-to-day basis should help reach tactical goals, which in turn supports the overall strategic plan
Division of work
Entire business is divided into many departments
Work of every department is further subdivided into subworks
Each individual has to do the same work repeatedly which gradually makes that person an expert
Coordination
Tasks are assigned to different persons
Aim of all persons is to attain the objectives of the organization
Plurality of persons
Organization is a group of people who assemble to fulfill a common purpose
A single individual cannot create an organization
Common objectives
Various parts of an organization with different functions to perform but all move in the direction of achieving a general objective
Well-defined authority and responsibility
Tasks are assigned to every post, each will now be aware of the specified authority and responsibility it holds
Organizing is a machine of management
Efficiency of all the functions depends on an effective organization
In the absence of organizing, no function can be performed in a planned manner
Organization structures
Organizations are set up in a specific and special way to accomplish different goals
Structure can either help or hinder its progress toward accomplishing these goals
Organizing is a structure of relationship
Relationship between persons on different posts in the organization is decided
It is decided who will be the superior and somebody's subordinate
Functional structures
Each portion of the organization is grouped according to its purpose or by areas of specialty (such as IT, finance, operations, and marketing)
Organization chart
Diagram showing the interrelationships of an organization's positions
Advantages of functional structures
Offer greater operational efficiency because employees with shared skills and knowledge are grouped together according to the work they do
Divisional structures
Common among large companies with many business units
Each organizational function has its own division can correspond to products or geographies of the organization
Product departmentalization
Divisional structure organized by product, where various activities related to the product or service are under the authority of one manager
Geographic departmentalization
Divisional structure organized by geography, such as an Asia/Pacific or Latin American division
Allows flexibility in product offerings and marketing strategies
Matrix structures
Utilize the advantages of functional and divisional organization
Dual reporting relationship, as a manager reports to both functional head and a product executive
Provides flexibility and malleability
Types of interviews
Structured interview
Unstructured interview
Stress interview
Group/panel interview
Video/telephone interview
Structured interview
Interviewer prepares a set of questions directed on the information that the hiring personnel is looking for in a candidate, and asks the same set of questions to all other interviewees
Unstructured interview
Interviewer may have prepared set of questions, but the direction of the interview is more casual and less formal, with follow-up questions based on the previous answers of the interviewee
Stress interview
Interviewer measures the applicant's tolerance to stress by creating stressful situations
Group/panel interview
Group interview: one interviewer asking questions to many interviewees
Panel interview: a group of interviewers asking questions to a single interviewee
Video/telephone interview
Video interview: uses video calling applications, interviewer can see the interviewee
Telephone interview: uses landline or mobile phones, interviewer cannot see the interviewee