The authority or permission granted to an investigator to conduct an investigation
Mandate to investigate
Risks and considerations
Format of an investigation mandate
Private persons
Individuals who are not professional investigators but may assist in an investigation
The first step in the investigation process is to understand the different types of forensic investigators and the mandate they have to conduct investigations
Investigator
A private, corporate or law enforcement official/person who investigates and gathers information and evidence about possible crimes, irregularities, transgressions or other wrongdoing
Mandate
The authority that empowers and guides an investigator to engage in information and evidence-gathering activities
Types of investigators
Criminal investigators/police detectives
Peace officers (metropolitan police)
Private investigators
Corporate investigators
Statutory investigators
Criminal investigators/police detectives
Employed by the South African Police Service (SAPS)
Vested with extensive powers such as entering premises, questioning people, searching premises, seizing evidence, arresting and detaining
Responsible for preventing, combating and investigating crime, maintaining public order, protecting and securing inhabitants and their property, and upholding and enforcing the law
Police officials must obey the laws of the land and act in accordance with the Constitution
Peace officers (metropolitan police)
Appointed as "peace officers" under the Criminal Procedure Act
Have powers including the right of arrest without a warrant, searching arrested persons and seizing certain articles
Primarily responsible for investigating and enforcing local government by-laws
Private investigators
Do not have the same legal status as police officials
Act in a private capacity and cannot force anyone to cooperate or be questioned
Witnesses cooperate voluntarily and may refuse to answer questions
Can investigate both criminal and civil matters
Employed by industry to conduct investigations such as claims, credit checks, background checks, locating missing people, surveillance, undercover operations
If private investigators' actions are illegal, the case may be lost
Corporate investigators
Conduct investigations into employee misconduct or to safeguard the company's security, strategic, operational or business interests
Statutory investigators
Empowered by specific legislation to conduct investigations within their mandates
Cooperation among different types of investigators is vital to achieve the goal of fighting crime successfully
Private investigators
They sometimes come across criminal matters and can then enlist the assistance of the police, once a criminal charge has been laid
Their actions must be legal, as illegal actions can lead to the case being lost
If a private investigator's actions are illegal, such as tapping another person's telephone illegally, the case may be lost
Private investigative companies are as successful or unsuccessful in performing their roles as the people they employ
Once the private investigator has sufficient evidence to support a criminal charge, the matter may be handed over to the police for arrest and prosecution
Integrity of an investigator
It should be beyond reproach or no court of law will accept the evidence of this person
There will always be a suspicion that the evidence was obtained illegally or unconstitutionally
Principles for private investigators to follow
Perform investigations professionally, morally and ethically
Work within the framework of the law
Conduct investigations lawfully
Protect confidential information
Tell the whole truth when presenting evidence
Corporate investigators
Private investigators that are in the full-time employ of an organisation/company or a bank
Threats against an organisation
The personnel are threatened
The organisation's information is threatened
The organisation's property is threatened
A corporate investigator usually has full access to the company's information about staff records, financial dealings and a great deal of other valuable information that the police detective may require
It is very important, when conducting an investigation in an organisation that employs a corporate investigator, to meet with that person and enlist their assistance
A police detective may be faced with a complaint of corruption in an organisation, and the security official or manager may want to discuss the issue before laying a complaint
The corporate investigator has quite a variety of roles and responsibilities, including conducting information-related investigations, dealing with employee grievances, and investigating financially related issues
Responsibilities of the corporate investigator
Investigating crime, disciplinary issues, offences and irregularities
Tracing and recovering stolen property
Gathering information and evidence
Determining company risks
Protecting company assets, personnel and finance
Building well-developed relationships and networking
Compiling investigative reports for management, including recommendations
Giving evidence in a court of law or in disciplinary/internal hearings
Statutory investigators
Investigators who are not police, private or corporate investigators, but who enforce the particular laws that govern their responsibilities
Examples of statutory investigators
Special Investigating Unit investigators
South African Revenue Service (SARS) investigators
South African Broadcasting Corporation (SABC) investigators
Department of Sea Fisheries investigators
South African Reserve Bank investigators
Customs and Excise investigators
South African Post Office investigators
Investigators for Commissions of Inquiries
Chapter 9 institutions (e.g. Public Protector, Human Rights Commissioner)
Each category of statutory investigators has different powers and responsibilities, with some having wide-ranging statutory powers and others having limited powers
Every investigator needs a mandate which gives them authorisation to proceed with a specific investigation, and this mandate has to fall within the parameters of the Constitution of the Republic of South Africa
Working outside the scope of a specific mandate can expose investigators to a range of problems as a result of illegal or unethical conduct
Examples of illegal or unethical private investigation practices
Searching private premises without the owner's consent
Obtaining restricted, confidential information such as bank statements
Effecting an illegal arrest
Intercepting third-party communication
Private investigations are usually conducted in confidence and their results submitted in a report to the person who initially provided the mandate for the investigations to be conducted
A mandate is usually a written document in which a person who has the necessary authority approves an investigation
Verbal authorisation is never a good idea, as responsibility for decisions may be denied if the investigation reveals sensitive information or threatens the position of key people
Private persons are not formally mandated to investigate crime, civil or disciplinary irregularities, but the Criminal Procedure Act does allow for certain limited powers, such as the search of premises and the arrest of suspects