training business gcse

• training


  process that involves increasing the knowledge and skills of a worker to enable them to do their job more effectively
• induction training


  training given to new employees when they first start a job
• on-the-job training


  training that takes place while doing the job
• mentoring


  where people with a lot of experience and knowledge advise and help other people at work or young people preparing for work
• supervision


  when you supervise someone or something
• job rotation


  where employees alternate between different jobs during the course of their employment
• off-the-job training


  training that takes place away from the work area
• simulation


  activity of producing conditions that are similar to real ones, especially in order to test something, or the conditions that are produced
• mentoring


  Mentoring involves pairing a new employee, or mentee, with a seasoned staff member who serves as their mentor for a period of time.
• induction training


  training of new employees
• advantage of training in health

  improve job satisfaction
• off the job training advantage


  less danger to customers, output not damaged
• on the job training adv

  output produced, cheaper cost
• benefits of trained employees

  reduced waste - less likely to make mistakes

  improved customer satisfaction - less complaints, better rep, less costs for refunds,repairs,replacements

  improved worker morale - feel like business is invested in their development
• 3 types of training

  induction

  on the job

  off the job
• induction training


  introductory training program to familiarize new recruits with the business
• pros and cons of induction

  PROS

  quickly settle

  made aware of important health and safety issues before starting the job

  understand who the main personnel in the organisation are

  
  

  CONS

  takes time - reduces output
• on the job training


  training that is undertaken in your place of work
• pros and cons of on the job training

  PROS

  cheaper

  specific to company needs

  employees feel more at ease

  
  

  CONS

  quality of training may not be as good

  may pick up bad habits from other workers

  concentration may be poor due to work interruptions
• off the job training


  training that is undertaken outside the place of work
• pros and cons of off the job training

  PROS

  higher quality - delivered by experts

  less interruptions - concentration

  
  

  CONS

  expensive

  decrease in productivity

  may learn skills irrelevant to business