1.4.2 Recruitment, Selection & Training

• Internal recruitment - recruiting staff from within the business

  • motivates employees (chance of employment)
  • less induction needed (lower cost)
  • need to replace the position the employee originally had
  • can cause conflict between employees
• External recruitment - recruiting staff from outside the business

  • can bring in new idea/expertise
  • wider choice of candidates
  • can be more expensive
  • need to conduct more induction training
• Recruitment and selection:

  1. Job Analysis
  2. Job description
  3. Personal Specification
  4. Advertising job
  5. Short listing - from applications
  6. Selection
  7. Hiring
• Job Analysis - the process of identifying the essential duties, responsibilities, and skills required of a job
• Job Description - A document that describes the job and the responsibilities of the job.
• Personal specification - document describing the qualities of the person needed and the qualification required for the job
• ways of advertising the job:

  • newspaper ( a bit outdated but good for local)
  • on social media
  • outsourcing to a recruitment agency
  • posters
• selection methods:

  • interviews - in person meeting 1-1 with managers and applicant
  • can help get to know applicant better
  • costly(not productive) and time consuming
  • psychometric tests - questionnaires that measure the applicants compatibility with personal spec
  • relatively cheap
  • will not get insight into things outside of questions
  • assessment centres - role play scenarios
• zero hour contracts - where employees are only employed for specific hours and are not guaranteed a regular working week