L4

• MANAGEMENT CONCEPTS

  1. Planning

  2. Organizing

  3. Staffing

  4. Directing

  5. Controlling
• MANAGEMENT CONCEPTS: PLANNING

  • Defining perf goals for the org

  • Determining what actions & resources are needed to achieve goals
• MANAGEMENT CONCEPTS: ORGANIZING

  • Deciding how the org will be structured by:
  • Departments
  • Matrix Teams
  • Job Responsibilities
• MANAGEMENT CONCEPTS: STAFFING

  • Manning the organization structure and keeping it manned.
  • Greater importance in the recent years due to:
  • Advancement of Tech
  • Increase in size of Business
  • Complexity in human behavior
• MANAGEMENT CONCEPTS: DIRECTING

  • Part of managerial function
  • Actuates the org methods to work efficiently for achievement of org purposes.
  • Life-Spark of the enterprise which sets it in motion the action of people
  • Because planning, organizing & staffing are the mere preparations for doing the work.
  • Inert-personnel aspect of management which deals directly with influencing, guiding, supervising, motivating sub-ordinate for the achievement of organizational goals.
• Elements of Direction

  • Supervision

  • Motivation

  • Leadership

  • Communications
• Elements of Direction: Supervision

  • Overseeing the work of subordinates by their superiors

  • Act of watching & directing work & workers.
• Elements of Direction: Motivation

  • Inspiring, stimulating or encouraging the sub-ordinates with zeal to work.

  • Positive, negative, monetary, non-monetary incentives may be used for this purpose.
• Elements of Direction: Leadership

  • A process by which manager guides & influences the work of subordinates in desired direction.
• Elements of Direction: Communications

  • Process of passing information, experience, opinion etc from one person to another. It is a bridge of understanding
• MANAGEMENT CONCEPTS: CONTROLLING

  • Ensures that everything occurs in conformities with the standards

  • Measurement of accomplishment against the standards & correction of deviation if any to ensure achievement of org goals
• LEVELS OF MANAGEMENT

  • Line of demarcation between various managerial positions in an org

  • Number of levels in management increases when the size of the business and work force increases and vice versa.

  • It determines a chain of command, the amount of authority & status enjoyed by any managerial position.
• Levels of Management

  • Top Level of Management

  • Middle level of Management

  • Lower Level of Management
• LEVELS OF MANAGEMENT: TOP LEVEL OF MANAGEMENT

  • Ultimate source of authority

  • Manages goals & policies for an enterprise

  • Devotes more time on planning & coordinating functions
• LEVELS OF MANAGEMENT: TOP LEVEL OF MANAGEMENT

  • Consists of:
  • Board of Directors
  • Chief Executive/Managing Director
• LEVELS OF MANAGEMENT: TOP LEVEL OF MANAGEMENT

  Roles:

  • Lays down the objectives & broad policies of the enterprise.

  • It issues necessary instructions for preparation of department budgets, procedures, schedules etc.

  • It prepares strategic plans & policies for the enterprise.

  • It appoints the executive for middle level i.e. departmental managers.

  • It controls & coordinates the acts of all the depts.
• LEVELS OF MANAGEMENT: MIDDLE LEVEL OF MANAGEMENT

  • Responsible to the top mgmt for the functioning of their dept
  • Devote more time to org and directional functions.
• MIDDLE LEVEL OF MANAGEMENT: In Small Organizations

  • Only one later of middle mgmt
• MIDDLE LEVEL OF MANAGEMENT: In Big Enterprises

  • There may be senior/junior middle level mgmt
  • Consists of:
  • Branch Managers
  • Departmental Managers
• LEVELS OF MANAGEMENT: MIDDLE LEVEL OF MANAGEMENT
• LEVELS OF MANAGEMENT: MIDDLE LEVEL OF MANAGEMENT

  Roles:

  • They execute the org’s plans by the policies & directives of the top mgmt.

  • They make plans for the sub-units of the org.

  • They participate in the employment & training of lower-level mgmt.

  • They interpret and explain policies from top-level mgmt to lower level.

  • They are responsible for coordinating the activities within the division or dept.
• LEVELS OF MANAGEMENT: LOWER LEVEL OF MANAGEMENT

  • Also known as supervisory / operative level of mgmt.

  • They are concerned with direction and controlling function of management.
• LEVELS OD MANAGEMENT: LOWER LEVEL OF MANAGEMENT

  • Consists of:
  • Supervisors
  • Foreman
  • Section Officers
  • Superintendent
• LEVELS OF MANAGEMENT: LOWER LEVEL OF MANAGEMENT

  Roles:

  • Assigning of jobs and tasks to various workers.

  • They guide & instruct workers for day to day activities.

  • They are responsible for the quality as well as quantity of prod.

  • They are also entrusted with the responsibility of maintaining good relation in the org.

  • They communicate workers problems, suggestions, & recommendatory appeals etc to the higher level & objectives to the workers.

  • They help to solve the grievances of the workers.

  • They supervise & guide the sub-ordinates.
• R.C. Davis

  • “Supervisory mgmt refers to those executives whose work has to be largely with personal oversight & direction of operative EMs.”