L11 - Diversity & Inclusion

• Diversity


  The variety of characteristics that make people different from each other, such as their personal, physical, social, cultural, or other attributes
• Inclusion


  The actions and policies that ensure that everyone feels respected, accepted, supported, and valued in a given setting
• Diversity


  • Gender
  • Age
  • Ethnicity
  • Ability
  • Sexual orientation
  • Neurodiversity
  • Diversity of thought
• Inclusion is not just about having diverse representation, but also about making sure that diverse voices are heard and considered
• Importance of Diversity & Inclusion

  • Improve creativity and innovation
  • Enhance performance and productivity
  • Increase customer satisfaction and loyalty
  • Reduce turnover and absenteeism
  • Promote social justice and equity
• Examples of Diversity & Inclusion practices

  • Having a clear vision and strategy
  • Providing training and education
  • Establishing policies and procedures
  • Creating a culture of openness and dialogue
  • Celebrating and recognizing achievements
• Diversity and Inclusion is a business strategy, not an HR program
• Role of HR in ensuring Diversity & Inclusion


  • Awareness and Education
  • Training program Development
  • Policy Development
  • Recruitment Strategies
  • Inclusive Communication
  • D&I Metrics
  • Cultural Change
  • Conflict Resolutions
  • Employee Resource Groups
  • D&I Best Practices
  • Diverse Hiring Panel
  • Retention strategies
  • Accessibility
  • Inclusive Meeting Practices
  • Intersectionality
  • Mental Health Inclusion
  • Generational Diversity
  • Gender Inclusion
  • LGBTQ + Inclusion
  • Macroaggression Training