Responsibilities of organisations for people who work in HSC

• implementing the organisations codes of practice:

  • requires registered care services to ensure they have enough appropriately qualified staff to meet the needs of all service users
  • provide or support training and professional developement
  • social care settings- new staff must are required to complete an induction programme + meet requirements of the common Induction Standards (2010), within 12 weeks of starting new job
  • manager must ensure new staff understand how to implement the codes of practice in their workplace + meet the current national occupational standards(NOS) for their role
• meeting national occupational standards:

  • NOS describe best practice
  • should be met in the workplace
  • underpin the codes of practice in care settings
  • the curriculum for training of practitioners
  • covers standards included in the codes of practices for professional bodies e.g. NMC
• undertaking continuing professional development:

  • must continually update skills, to maintain the high standards required in the sector
  • ensure they follow the best practice + most up-to-date procedures, based on recent research
  • all members of the GMC, NMC and HCPC must complete regular professional training to remain on their registers.
  • care managers are responsible to ensure support staff, that are not members of professional organisations, regularly update and extend their skills
• supporting and safeguarding employees in health & social care:

  • internal + external complaints
  • whistleblowing
  • following protocols of regulatory bodies
  • membership of trade unions/professional associations
• internal + external complaints:

  • HSC settings required by regulators to have formal procedures to address complaints.
  • poor practice allegations made against staff - addressed by internal disciplinary systems.
  • more serious allegations - addressed by regulatory bodies.
  • extreme allegations e.g. death by negligence - addressed by police.
• following protocols of regulatory bodies:

  • provide protection for employees by ensuring the standards expected are clear and transparent
  • part of induction and ongoing training staff must fully undertsand their responsibilites and protocols