System Integrator Policy (CPNE) _ CPP

• System Integrator Policy (CPNE)


  A strategic framework established by BSNL to enhance its capacity to deliver large scale communication solutions
• System integrators


  • Specialized entities capable of integrating different subsystems or components into one large system to ensure they function together
  • Have technical capability to design, integrate, implement, and maintain complex communication networks
  • Must have a profound understanding of BSNL's services, customer needs, and the changing technological landscape
• Implementation of System Integrator Policy


  1. Strict selection process to engage competent and experienced system integrators

  2. System integrators work closely with BSNL to deliver customized communication solutions

  3. Contractual agreement outlines rights, responsibilities, and obligations of both BSNL and system integrator
• Channel Partner Policy


  A framework for BSNL to collaborate with various channel partners, such as retailers, distributors, and franchisees, who directly engage with the customers
• Implementation of Channel Partner Policy


  1. Stringent selection process for choosing channel partners

  2. Channel partners market and sell BSNL's services, provide customer support, and collect feedback

  3. Contractual agreement outlines rights, duties, responsibilities, profit-sharing model, and dispute resolution
• Both the System Integrator Policy (CPNE) and Channel Partner Policy of BSNL play significant roles in enhancing the company's reach, service quality, and overall competitiveness