When an individual or business believes their rights have been infringed
They may take civil court action
David and Victoria's hotel experience
Bathroom infested with cockroaches
View from bedroom window was a building site
David and Victoria's hotel experience
They are likely to seek compensation from the company they booked the holiday with
Civil cases
Court is a last option
Going to court
Expensive
Time-consuming
Stressful
Negotiation
Usually takes place before court action is considered
Alternative Dispute Resolution (ADR)
Form of negotiation before court action
Main civil courts
County Court
High Court
Claimant must start by
1. Filling in an N1 form
2. Completing an allocation questionnaire
Track
Decides where the case will be heard
County Court
Around 200 in UK
Hears small, fast and multi-track cases
Small claims heard by district judges
Fast/multi-track claims heard by circuit judges
High Court
Only hears multi-track cases
Based in London
Has judges sitting in 26 towns and cities in UK
Split into three divisions: King's Bench, Chancery, Family
King's Bench Division
Biggest division
Deals with contract and tort cases
Cases normally tried by single judge, but juries used for libel and slander
Has an Administrative Court that supervises lawfulness of government conduct
Chancery Division
Deals with disputes relating to business, property, land, trusts, intellectual property, probate
Family Division
Hears matrimonial matters, cases under Children Act 1989, forced marriage, female genital mutilation
Most family matters now dealt with by separate Family Court
Categories of criminal offence
Summary
Triable either way
Indictable
Tracking system
Cases assigned to small claims, fast or multi-track
Small Claims Track
Claims up to £10,000 (or £1,000 for personal injury and landlord/tenant)
Heard in County Court by district judge
Parties encouraged to represent themselves
Lawyers' fees not recoverable even if you win
Legal aid not available
Fast Track Cases
Claims £10,000 to £25,000 (or over £1,000 for personal injury and landlord/tenant)
Heard in County Court by district or circuit judge
Must stick to strict timetable
Usually heard within 30 weeks
Strict 1 day trial time limit
Multi-Track Cases
Claims over £25,000 (or less if complex law)
Usually start in County Court before circuit judge
Can be sent to High Court if complex points of law or claim over £50,000
Judge manages case and sets strict timetable
The tracking system was introduced after the recommendations made in the Woolf Report
Legal aid to pay for a lawyer is not available on the small claims track
District judges should help parties as much as possible on the small claims track
Fast track cases must stick to a strict timetable and are usually heard within 30 weeks
Multi-track cases can be sent to the High Court if the case involves complex points of law or the claim is over £50,000
The judge will manage multi-track cases and will set a strict timetable including what must be disclosed, how many witnesses will be used and the trial time
The Woolf Report introduced the tracking system
The tracking system applies just to multi-track cases
N1 form
Form used in the County Court
County Court
Lowest civil court
High Court
Highest civil court
King's Bench Division
Division of the High Court
Small claims track
Cases heard by a district judge in the County Court
Lawyers
Represent clients in civil courts
Fast track
Cases heard by a district judge in the County Court