As the use of computers and technological devices continues to rise every year, this increase brings with it a range of different types of issues
Categories of issues described
Cultural issues
Environmental issues
Ethical issues
Legal & Privacy issues
Digital Divide
The gap between those people who have access to modern digital technology (such as computers and the internet) and those who have limited access
Digital divide can be seen in
People in cities vs. People in rural areas
Younger people vs. Elderly people
Developed countries vs. Developing countries
The digital divide is an important ethical issue because digital technologies have led to numerous international benefits including boosted growth, improved product delivery, enhanced communication and increased opportunities
The impact of digital technologies is uneven and these positive impacts are mostly occurring in technologically-advanced regions such as North America, Western Europe and Japan
Regions like some nations in Africa and Central Asia have limited digital infrastructure and government instability, leading to poor internet speeds, high costs and limited resources
The internet, the development of new technologies such as cloud storage and increased video communication have transformed the way that many businesses operate across the world
Staff may be able to work from home or access documents collaboratively outside of the traditional workplace, such as cafes or on public transport
Some jobs have moved abroad to save costs, such as help centres for online issues. Tasks can be outsourced to freelancers in other countries where people are content to be paid less for their time and services
Technology has led to the loss of jobs, especially low-skilled jobs such as factory workers that have seen their roles replaced by technology and automation
Technology has also created millions of new jobs, including installing and maintaining the machines that replace other roles
Environmental issues concern the
Negative effects of producing, using and discarding computer systems and devices
In the past 30 years, the number of technological devices has increased astronomically and thousands of new devices are manufactured each day
These devices need to be assembled using a range of materials, including plastics, metals and some rarer elements and need a considerable amount of electrical power to run
Certain systems like web servers and data centres must be powered on all day, every day, which uses a large amount of energy
Generating the electricity to power computers creates pollution - an average PC could require up to 50% more energy per year than a fridge
Computers are difficult to recycle and discarded components can lead to land, water and air pollution due to harmful materials, such as lead and mercury, leaking into the environment
Smartphone trends are also negative for the environment as new devices are released yearly, with minor upgrades that people buy to appear fashionable and up-to-date
To lessen the environmental impact, people should reuse and recycle their devices
Ethics
Relates to what is considered right or wrong, often subjective with differing opinions
Uses of drones
Filming and photography for television, movies and special events
Monitoring pollution levels in the atmosphere
Tracking and monitoring wildlife, such as rhino populations in Africa
Disaster zone response, such as searching for survivors following an earthquake
Delivery companies are developing drones to quickly deliver goods across cities
Military uses for surveillance and targeting
Drones are unmanned aerial vehicles (UAV) that are remotely operated and can be used for a wide range of purposes
Self-driving cars
In theory, driving will be safer because cars are less likely to make mistakes that humans do and they can't become distracted or tired
Self-driving cars should be more fuel-efficient because they take the most direct route to destinations and do not get lost
'Drivers' in the car can perform other tasks instead of driving, such as work or planning
Drawbacks of self-driving cars
Cars could still crash as code and software processes may fail
The technology is still in development and will be very expensive for the first few years when self-driving cars are available to purchase
Jobs may be lost such as delivery and truck drivers whose vehicles are equipped with self-driving technology. Other industries like motorway services and hotels may also be affected
Artificial Intelligence (AI)
The act of computers replacing humans to analyse data and make decisions
In recent years AI has become more common in the home and on devices like smartphones; assistants such as Siri and Alexa are prime examples of modern home AI
AI Chatbots like ChatGPT have become more popular in recent years but have lead to issues such as plagiarism, misinformation and breaking copyright laws
Benefits of AI
Processes are sped up as computers can analyse large amounts of data much quicker than a human
AI can be used when a human is unavailable, such as using a symptom checker on the internet for a minor illness rather than booking and waiting for a doctor
Repetitive or time-consuming tasks can instead be completed by a computer, such as searching and sorting scientific data or generating ideas, images or audio from a prompt
Drawbacks of AI
AI can store and process a lot of personal data, especially personal assistants like Alexa which are always listening for 'wake words'. This data can be viewed by the company that develops it and could be hacked by attackers
AI is programmed by humans and mistakes in code could have disastrous consequences if the AI is used to make important decisions, such as military deployment
AI GPT tools like ChatGPT can give incorrect results, may use copyrighted material in their response and students may use it to submit work that is not their own
There has been a lot of criticism in the last few years about how internet companies and governments are using personal data to invade privacy and track civilians
Facebook was involved in a scandal with using personal data for reasons that were not the original intention
WhatsApp and Apple have been criticised for encrypting messages sent by terrorists that police have been unable to track and read
Every week a new company seems to announce that its data has been hacked. Attackers are constantly using botnets and infected systems to crack poorly secured databases and attempting to phish individuals for usernames and passwords
Online crime includes
Unlawfully obtaining personal information and using it for identity theft or fraud
Harassment and threatening others on social media or private messages; blackmail
Cyber attacks are more common
Sharing copyrighted material such as television programmes, music and video games
Distributing prohibited material such as drugs or weapons on the dark web
The Data Protection Act (2018) was introduced in the UK to match the GDPR introduced by the European Union in 2018 to protect the privacy of data for people in the EU
Data subject
A person who has their data stored
Data controller
An employee within an organisation who is responsible for registering with the Information Commissioner
Information Commissioner
The person in the UK who is responsible for managing several laws, most significantly the Data Protection Act
Principles of the Data Protection Act (2018)
Data must be collected lawfully and processed fairly