WAYS TO IMPROVE BUSINESS PRACTICES

• SWOT-ANALYSIS


  Helps you identify your business strengths, weaknesses, opportunities, and threats
• BENCHMARKING


  Measures your business' performance against similar-sized businesses in your industry
• MARKET RESEARCH


  Investigates your business market and industry to identify trends, changes, and customer or client demands
• TREND ANALYSIS


  Uses business data collected over time to identify consistent results or trends
• WEBINARS (WEB-BASED SEMINARS)


  Provide useful information to help develop your business skills
• Business goals


  • Can be as broad or as specific as you want them to be
  • Writing down your goals clearly will make it easier for you to achieve them
• S.M.A.R.Τ. goals


  • Specific
  • Measurable
  • Achievable
  • Relevant
  • Timely
• The four types of ethical dilemmas include personal vs. professional values, conflicting loyalties, conflicts between duties to different stakeholders, and conflicts between duty and self-interest.
• Achieving business goals


  1. Assess your situation

  2. Set clear goals

  3. Identify strategies for achieving your goals

  4. Develop a plan for implementing your strategies

  5. Measure the results
• Strategies for achieving goals

  • Review your goals and list the factors you think are creating your current circumstances
  • Think about what strategy you could use to improve the situation
  • Consider using the services of a business professional such as a professional trainer, contractor, or business adviser
  • Think realistically about what you can do yourself and where you may benefit from some support
• Developing a plan for implementing strategies


  1. Include a time frame, actions, responsibilities, resources, and a desired outcome

  2. Update your overall business plan
• Measuring results


  • Establish how you will measure the results that you want to achieve
  • Set points to measure success as you are working on them
  • Consider how often you want to measure your business achievements
• PANIC is the worst enemy of any emergency situation. It even makes a bad situation worse, as this spreads to others as well. It does not allow one to think. In fact, it is even hinders or interferes with the rational thinking and causes confusion.
• The first thing to do in an emergency situation is to stay calm.
• DRSABC action plan or flow

  1. DANGER - check first the danger and source of injury

  2. RESPONSIVENESS - Can the casualty hear your voice? Can they open and close their eyes? Are there any movements? Do they respond to touch?

  3. SEND - send for help or shout for help

  4. AIRWAY - is the person's airway clear? If the person is not responding and is unconscious, check airway by opening the mouth and having a look inside. Tilting the head back with the chin facing up will clear an airway.

  5. BREATHING - make sure that the victim is breathing by looking at breathing signs, listening to exhales, and feeling air coming out of the mouth or nose.

  6. CPR (cardiopulmonary resuscitation) - if an adult is unconscious, no pulse, and not breathing, perform the CPR until the emergency personnel or medics arrive.
• Cardiopulmonary resuscitation (CPR)


  A lifesaving technique that is administered when breathing and heartbeat of a person stopped, such as during a heart attack and drowning.
• How is cardiopulmonary resuscitation (CPR) administered?

  1. Put the person on his or her back on a firm surface

  2. Locate hand position for compression by drawing an imaginary line from armpit to center chest for hand placement

  3. Place heel of one hand on the lower part of the breastbone

  4. Put other hand over the first, interlacing your fingers for support

  5. Push down on the victim's chest for at least 2 inches or 5 cm deep

  6. Give 30 compressions in 18 seconds or less (rate of 100 compressions in one minute) and let chest rise completely between compressions

  7. After 30 compressions, give two rescue breaths

  8. Repeat cycle until help arrives or when there are signs of movement
• Checking pulse and administering rescue breathing

  1. Put two fingers on the center of the neck then slide fingers down to the side of the victim's neck up to the nudge between muscles

  2. When pulse is felt but no signs of breathing, administer one rescue breathing every five seconds and recheck pulse every two minutes

  3. Gently tilt the victim's forehead back with one hand

  4. Tilt the victim's chin using the other hand; this will open the victim's airway

  5. Pinch nose close then cover the victim's mouth with your mouth. Blow life-giving air to the victim. Watch for the chest rise; if it does not rise then reposition and perform the rescue breathing all over again
• Steps in administering first aid

  1. CALL EMERGENCY NUMBER

  2. CHECK VITAL SIGNS

  3. LIFT CHIN CHECK BREATHING

  4. GIVE RESCUE BREATHS

  5. PERFORM CPR

  6. REPEAT STEP 4 TO 5 UNTIL HELP ARRIVES