The determination of the long-term goals and objectives of an enterprise, and the adoption of courses of action and the allocation of resources necessary for carrying out these goals
Strategy
A sequence of united events which amounts to a coherent pattern of business behaviour
Strategic decisions
Concerned with the long-term health of the enterprise
Tactical decisions
Deal with day-to-day activities necessary for efficient and smooth operations
Operational effectiveness
Performing similar activities better than rivals perform them
Strategic positioning
Performing different activities from rivals' or performing similar activities in different ways
Strategy is not the same as operational effectiveness - strategy is the creation of a unique and valuable position, involving a different set of activities
Strategy
The means to an end
Strategy
A firm's theory about how to compete successfully
Garbage Can model
Organisations receive problems, solutions, participants, and choice opportunities, and produce a decision
John McDonald's early interest in game theory was an important catalyst in the development of corporate strategy as an academic discipline
Chandler's Strategy and Structure (1962) was influential in the emergence of strategic management thought
Nature of strategy
Strategic decisions are not made in a vacuum
Organisations operate within turbulent industries where the interdependence of decision-making and the convergence on organisational isomorphism result in the need for firms to implement clever strategies in order to differentiate themselves
Whittington's (1993) characterisation of strategy schools
Classical: Attachment to rational analysis, the separation of conception from execution, and the commitment to profit maximisation
Evolutionist: Less confident in management's ability to plan and act rationally, markets choose prevailing strategies
Processualist: Challenge the detached approach of the classicists, strategies emerge from intimate involvement in everyday operations
Systemic: Strategies must be 'sociologically efficient': appropriate to particular social contexts
Corporate strategy
Advantage by operating in many markets / industries simultaneously - which industries should I engage in
Business strategy
Advantage in a single market / industry - how do I establish competitive advantage in my industry
Operational effectiveness (OE)
Doing the same things better than rivals
Strategy
Doing things differently from competitors (positioning)
Both operational effectiveness and strategy are essential to superior performance, but OE is not sufficient as it is easy to imitate
The Design School (Mintzberg 1990)
Strategy formulation is a controlled, conscious process of human thought
Responsibility for this rests with CEO, who is the strategist
Model of formulation should be simple and informal
Strategies should be unique and tailored to individual case - best ones are creative
Strategies emerge from design process fully formulated - little room for incrementalism/emergent
Strategies should be explicit, and, if possible, articulated - encourages their being simple
Only after strategies are formed can they be implemented: the two are separate processes
The Design School denies itself the chance to adapt - there is evidence that explicit strategy leads to tunnel vision and makes the firm resistant to change
Structure follows strategy as the left foot follows the right
How can you fully formulate a strategy before implementing it? How can one person formulate everything - surely collaboration gives a bigger picture
Planned strategy
Following rules, with guidelines for effective tactics
Emergent strategy
Any decisions must consider reactions of competitors
Mintzberg (1994) identified 3 fallacies of corporate planning: predetermination, detachment, and formalisation
Formal planning and incrementalism
Both form part of a good strategic planning process, especially in unstable environments
Plans can be both specific and flexible: specific plans may represent the intended strategy, while inevitable incremental changes that follow as intentions become reality represent the emergent, or realised part of the firm's deliberate strategy
Stable environments perhaps require less planning: having refined routines to operate in the stable environment, planning is not needed until the environment changes
Firms new to planning should expect initial efforts to be relatively poor - they must learn to plan as efficiently as possible
Strategy must be conceived informally before it can be programmed formally
Goold (1996) argues Mintzberg's try and see strategy is not enough - strategy must be both conceived and programmed
Rational
(in classical economic theory) economic agents are able to consider the outcome of their choices and recognise the net benefits of each one
Rational agents will select the choice which presents the highest benefits
Consumers act rationally by
Maximising their utility
Producers act rationally by
Selling goods/services in a way that maximises their profits
Workers act rationally by
Balancing welfare at work with consideration of both pay and benefits
Governments act rationally by
Placing the interests of the people they serve first in order to maximise their welfare
Rationality in classical economic theory is a flawed assumption as people usually don't act rationally