Labor Management

• Labor


  Human activity that provides the goods or services in an economy
• Management


  Process of planning, organizing, directing, and controlling the activities of a business
• Labor Management Relations


  Involves interaction and negotiation between employers and employees or their representatives to resolve
• J.T. Dunlop: '"Industrial relations are the complex interrelations among managers, workers, and agencies of government."'
• Industry


  Any productive activity in which an individual is engaged
• Relations


  The relationships that exist within the industry between the employer and his workmen
• Industrial Relations


  Part of a management which is concerned with the relationships between management and workers, and the manpower of the enterprise
• Director of Industrial Relations


  • Supervises as direct line head of a number of service functions
  • Advises all levels of other managers
  • Supervises employees on a daily basis
• Industrial relations was founded by John R. Commons at the University of Wisconsin in 1920
• Early financial support for the field came from John D. Rockefeller Jr.
• In 1920, industrial relations were elevated to the policy-making level and as top-management function only with WWII
• Prior to 1965, the voluntary system of industrial relations patterned along the British system was in practice
• Present day, welfare programs established by feudalistic employers. Such paternalism, based on the idea that "papa employer knows what's best,"
• Objectives of Industrial Relations

  • To retain industrial democracy
  • To increase productivity
  • To guarantee workers' partaking in management of the company
  • To form an appropriate channel of communication
  • To raise the morale and discipline of the employees
  • To maintain the interests of the labor as well as management
  • To avoid all forms of industrial problems
  • To bring about government control over such industrial units
• Importance of Understanding Industrial Relations

  • Ensures continuity of production
  • Reduces industrial disputes
  • Improves morale of employees resulting to complete unity of thought and action
  • Transforms outlook of both employers and workers
  • Maintains reduction of wastages of man
• Human Resource Management


  Deals with individual employee-employer relationships
• Labor Relations


  Focuses on the unionized relationships between employer and employees
• Industrial Relations


  Involve the interaction between employees, employers, trade unions, the government and more
• Manpower


  The total supply of capable workers (male or female) an organization has at its disposal
• Without manpower, an organization cannot exist
• Human Relations


  An approach which encompasses the effort of the management in ensuring to provide an environment whereby workers can realize their own goals toward organizational objectives
• Being observed by others is the biggest factor in influencing employees' performance (Hawthorne studies)
• Current human relations beliefs

  • Worker can be motivated by self
  • Worker has capacity to grow and assume responsibility
  • Worker can direct himself if given the chance
• EDP: Electronic Data Processing


  A systematic collection of an organized data in which contributes to the decision making and executive control of an organization
• EDP: Equipment


  It is a physical manifestation that is used by an organization to monitor the processed data, a computer
• EDP can analyze data, summarize and record an output
• Possible work processes with EDP

  • Job Evaluation
  • Wage Administration
  • Merit Review
  • Employment-test evaluation
  • Union-contract negotiations
• Some Application of EDP in industrial field

  • Inventory stock monitoring
  • Supply chain logistics systems
• Functional Requirements


  • Top-Management Support
  • Sound Personnel Policies
  • Adequate Practices
  • Detailed Supervisory Training
  • Follow-up of Results
• Public Relations


  A strategic communication process that builds mutually beneficial relationships between organizations and their publics
• The purpose of PR is "to make the enterprise look good" in every action in all area
• Four Functions of Public Relations

  • To determine the overall purpose or goals of the enterprise by aiding top executives
  • To keep managers aware of the preferences and the current status of various publics
  • To suggest good activity for public relations and make public relations are of favorable reaction by the company's actions
  • To relay the company's policy and actions to the media
• Three kinds of Public Relations

  • Publicity
  • Events Management
  • Publication Design
• Public Relations as a Process

  • Research
  • Planning
  • Action and Communication
  • Evaluation
• 8 Public Relations Program

  • Attitudes Surveys
  • Employee Communications
  • Civic Activity
  • Press Relations
  • Radio, Television, and Films
  • School Programs
  • Employee Family Contracts
  • Professional Group Communication
• Advertising


  Any form of non-personal communication - involving the presentation and promotion - of ideas, goods or services by an identified sponsor using media to persuade or influence people to buy
• Labor Relations


  The collective term used to describe public, industrial, and labor relations
• Scope of Labor Relations

  • Supervision
  • Negotiation
  • Government Intervention
• Management and labor leaders must find ways of working together if our present free collective bargaining system is to continue
• Scope of each department

  • Employment manager
  • Safety engineer
  • Social service workers
  • Wage administrator