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business function
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Created by
Amy Johnson
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Cards (8)
General Management Function:
Effectively
communicate
shared vision, mission and
values.
Set
direction
and establish
priorities
for their business.
Develop effective
strategic
plans.
Understand changes in the business
environment
on an
on-going
basis.
Ensure that the business meet their
deadlines.
Administration Function:
Make
reliable
information available to management on time.
Handle
complaints
quickly and effectively.
Use
modern technology
efficiently.
All documentation is kept
neatly
and
orderly
in a safe place.
Financial function:
Draw up
accurate
financial statements
timeously
/ regularly.
Keep financial records up to date to ensure timely /
accurate
tax
payments.
Analyse strategies to increase
profitability.
Accurately
analyse
and
interpret
financial information.
Purchasing Function:
Businesses should buy
raw materials
in bulk at
lower prices.
Required
quantities
should be delivered at the right
time
and place.
Monitor and report on
minimum stock levels
to avoid
stock shortages.
Effective use of
storage space
and maintain
product quality
while in storage.
Production Function:
Select the appropriate
production system.
Accurately calculate the
production cost.
Empower
workers so that they can take
pride
in their workmanship.
Products must meet customers' requirements by being
safe. reliable
and
durable.
Marketing Function:
Win
customers loyalty
by satisfying their needs and wants.
Identify
competitive
edge and conduct regular
market research.
Communicate effectively with customers to get their
feedback
about their
experiences
of the products and services sold.
Ensure that the
production
and
advertising strategies
are aligned.
Public Relations Function:
Dealing quickly with
negative
publicity.
Providing
regular
/
positive
press releases.
Positive
feedback from public surveys on business image.
Complying with
recent
legislation.
Human Resources Function:
Makes sure there is a
good recruitment policy
that attracts best candidates.
Good
relationship
with
employees.
Low
rate staff
turnover
in the business.