CMC relationships are less effective than Ftf - Lack cues that are normally depended on in FtF e.g. Physical appearance
CMC - Lack cues in emotional state e.g. facial expressions and tone of voice
Leads to de-individuation - Reduced peoples sense of individual identity then encourages disinhibition to others
Virtual relationships - Blunt and aggressive communications
Unlikely want to initiate a relationship or reveal innermost feelings
Self-disclosure in virtual relationships - The hyperpersonal model, Walther
Argues online relations can be more personal and involve greater self-disclosure than FtF
CMC relationships develop more quick with earlier self-disclosure + End more quickly - High excitement not matched with level of trust (Boom and bust phenomenon of online relationships, Cooper + Sportolari)
Self-disclosure in virtual relationships - The hyperpersonal model, Walther
Selective self-presentation:
Sender has more time to manipulate image than in FtF
Promote intimacy - Self-presenting in a positive and idealised way
Anonymity, Bargh et al:
Aware that other people don't know your identity - Less accountable for behaviour
Disclose more info to stranger than intimate partner
Absence of gating in virtual relationships
Gate - Obstacle to the formation of a relationship
FtF is seen as gated e.g. Physical unattractiveness or social anxiety
McKenna + Bargh:
Advantage of CMC - Absence of gating
More frequent and deeper self-disclosure
Absence of Gating:
Refocus attention on self-disclosure + Away from superficial distracting features
Free to create online identities that cant be managed in FtF
Evaluation of virtual relationships in social media - Lack of research support for reducedcues theory
Theory wrong to suggest that nonverbal cues are missing from CMC
Walther + Tidwell - Online interactions use other cues e.g. timing and style of messages
Success of online communication is difficult for the RC theory to explain - Shows that CMC interactions can be personal as FtF and can express emotional states
Limitation: Lack of research support reduces the external validity of the theory
Evaluation of virtual relationships in social media - Research support for the hyperpersonal model
Whitty + Joinson - Support the HP model predictions that people are motivated to self-disclose in CMC in ways that are sometimes hyperhonest and hyperdishonest
Questions in online more direct in comparison to FtF that are around small talk
Support that the way we self-disclose in CMC - Present ourselves in exaggeratedly positive light
Strength: Supports validity of study
Evaluation of virtual relationships in social media - Support for absence of gating
McKenna and Bargh: Looked at CMC used by lonely and socially anxious people
Findings:
Able to express true selves more than in FtF
70% of virtual relations lasted for more than 2 years - High than relationships formed in the real world
Strength: External support of elements of the theory improves validity as a whole