BUSLET

• Business letter


  A letter from one company to another, or between such organizations and their customers, clients, or other external parties
• Business letter


  • It is a type of letter which serves as a means of communication written for various commercial purposes
  • Business letters are the most popular and the most widely written type of letters
  • Business letters are also the oldest form of official correspondence (as early as 1420)
• Who writes business letters

  • Businessmen
  • Employees
  • Managers/Heads/Supervisors
  • Clients
  • Prospective customers
  • Ordinary individuals
• Why write business letters

  • To persuade
  • To inform
  • To request
  • To express thanks
  • To remind
  • To recommend
  • To apologize
  • To congratulate
  • To reject a proposal or offer
  • To introduce a person or policy
  • To invite or welcome
  • To follow up
  • To formalize decisions
• Types of business letters

  • Formal business letter
  • Informal business letter
• Formal business letter


  The typical or standard business letters meant for legal or official correspondence. These include letters regarding business deals, order, claim, dispute, settlement, agreements, information request, sales report, and other official matters.
• Informal business letter


  Has a laid-back approach. It is used for casual correspondence but doesn't necessarily have to have a casual tone of language. These letters include memorandums, appraisals, interview thanks, reference letters, cover letter, customer complaint letters, e-mails and others which are less important or regular.
• Examples of business letters

  • Application Letter
  • Acceptance Letter
  • Claim Letter
  • Response to a Claim Letter
  • Demand Letter
  • Information Request Letter
  • Information Response Letter
  • Letter of Intent
  • Notification of Error Letter
  • Order Request Letter
  • Resignation Letter
  • Resume Cover Letter
  • Reception of Gift Letter
  • Recommendation Letter
  • Sales Letter
  • Thanks for Job Recommendation Letter
• Types of business letters

  • Sales letters
  • Order letters
  • Complaint letters
  • Adjustment letters
  • Inquiry letters
  • Follow-up letters
  • Letters of recommendation
  • Acknowledgment letter
  • Cover letter
  • Letters of resignation
  • Quotation
  • Job appointment letter
• Sales letters


  Serves the purpose of convincing a buyer or a customer to purchase a product or service. Written in an attractive manner that strikes the interest of the potential customer, a sales letter has details of the company and the service they are offering, along with advantageous points on how their product should be chosen over others.
• Order letters


  Carries information about an order for a product or a service. A detailed informative structure containing exact dimensions and quantities of the desired products, order letters can also be sent along with the due payment.
• Complaint letters


  Objective is to convey dissatisfaction or a grievance. The tone of the letter should be professional and stern but should also not offend the opposite party.
• Adjustment letters


  A letter of response sent by or to the customer with the business side on the other end that acknowledges a claim.
• Inquiry letters


  Sent to businesses to sort out information deficits, missed out points or any other possible questions. The contact information of the sender is crucial so that the response letter has a legit address.
• Follow-up letters


  Aims at increasing the effectiveness of a previously implemented action. It can be a subsequent letter that can cover a lot of topics from a general thank you to an intention to speed up a process.
• Letters of recommendation


  A letter written by a person to effectively increase the value of a second person to a third one in the course of a new job prospect or admission among other things.
• Acknowledgment letter


  A letter sent to acknowledge the delivery of another letter or information.
• Cover letter


  A letter that accompanies curriculum vitae and is a precise and attractive documentation of the person and his personal and professional achievements that eventually creates an interest in the reader to go for the resume.
• Letters of resignation


  It is written to convey the news of leaving a job to their immediate superior giving him notice and the reason for leaving.
• Quotation


  A formal statement sent by a vendor agreeing to the request for purchasing by the business at a specified price.
• Job appointment letter


  A letter that confirms the job for an applicant along with other information like salary, date of joining, a short welcome note, etc.
• Physical characteristics of a business letter

  • Good quality stationery
  • Continuation sheets
  • Use the picture frame guide
  • Envelopes
• Punctuation styles

  • Full block style
  • Semi-block style
  • Modified block style
  • Simplified letter style
• Basic parts of a business letter

  • Heading or letterhead
  • Dateline
  • Inside address
  • Salutation
  • Message
  • Complimentary close
  • Signature line